Position: Branch Manager
Location: Raleigh, NC
Experience:
- 5 years of branch management experience.
- Experience in retail lending with knowledge of documentation and regulations.
Education: Bachelor’s degree.
Type: Full-time; Direct Hire
Greene Resources is seeking a Branch Manager to lead daily branch operations while driving growth in deposits, fee income, and member relationships. In this role, you'll set the tone for a high-performing team, champion exceptional member service, and ensure operational excellence.
Job Description:
- Oversee and coordinate the daily activities of Member Service Representatives and Specialists, ensuring quality member service, cross-selling efforts, and adherence to bank standards. May receive assistance from a Branch Operations Manager.
- Develop new business for the branch by calling on prospective members and businesses, seeking referrals, and encouraging cross-selling among team members.
- Identify opportunities to expand member relationships and affiliate referrals, specifically in areas such as lines of credit, credit cards, investments, and personal insurance.
- Conduct interviews, review, analyze, and make decisions on member requests for home equity loans, credit lines, credit cards, overdraft protection, term loans, and other lending products. May also handle small business and “partner” loans, depending on branch location and lending experience.
- Perform scheduled audits, prepare required reports, review daily account activity, and manage member correspondence.
- Recommend personnel actions, including promotions, transfers, and disciplinary measures, and oversee the training of new employees.
- Actively participate in the bank’s deposit-generating incentive programs, with a focus on non-interest-bearing deposits and insurance referrals.
- Direct the Member Service and Banking Officer teams (with the support of the Branch Operations Manager) to ensure excellent member service, cross-selling efforts, and compliance with bank standards.
- Ensure compliance with all applicable federal laws and regulations related to Anti-Money Laundering (AML), including the Bank Secrecy Act (BSA).
- Maintain NMLS Licensing.
Position Requirements:
- Proven business development skills with a focus on driving growth for the branch.
- Proven ability to positively motivate and lead a branch team.
- A strong work ethic, with a commitment to delivering financial services with the highest ethical standards.
- Strong time management skills and the ability to meet deadlines while working independently.
- Demonstrated ability to coordinate workflow and manage a team with diverse responsibilities.
- Excellent written and verbal communication skills.
- Strong problem-solving skills, with the ability to resolve member issues in a positive and efficient manner.
- Exceptional customer service skills.
Greene Resources is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream.
We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
