Being part of EssilorLuxottica means being part of a passionate international and diverse community of 190,000 individuals working towards a common mission, help people “to see more, be more”. With a global presence in more than 150 countries, an incredible heritage, and a fascinating vertical integrated business model, EssilorLuxottica offers endless development and career opportunities worldwide and learning possibilities at every turn.
Courage, authenticity, and timeless style are the core values of Ray-Ban, a leader in prescription and sun eyewear for generations since its establishment in 1937. From the introduction of the iconic Aviator model created for US military pilots, Ray-Ban has been at the forefront of cultural change, becoming a symbol of self-expression and worn by celebrities and public figures all around the world. In 2021, the same values were celebrated through the successful launch of the next generation of smart glasses, Ray-Ban Stories.
Ray-Ban joined the Group's portfolio in 1999 and later redefined its distribution strategy leading to decades of growth.
This role is mobile, across various Ray-Ban stores in London on a 3 to 4 days per week basis.
Job Scope and Main Responsibilities
· As an Optometrist you will work as part of a team delivering total satisfaction to our customers through conducting thorough eye examinations, contact lens assessments and aftercare.
· You’ll offer our customers recommendations to the highest professional and ethical standards
· You will use your knowledge to effectively identify customer needs and recommend eyewear and eye care solutions accordingly.
· In addition you will act as an ambassador for Ray-Ban ensuring every customer is welcomed into the store and to ensure their expectations are exceeded throughout the customer experience.
Responsibilities
· Deliver excellent customer service and demonstrate a high degree of professionalism
· Coach assistants to consistently deliver effective selling behaviors resulting in high customer engagement
· Communicate with patients to get detailed case histories
· Examine eyes of patients of all ages in accordance with the guidelines laid out by the College of Optometrists and the General Optical Council
· Use specialist equipment for diagnosis and testing
· Issue prescriptions for spectacles or contact lenses fit and check prescribed lenses in order to correct vision defects
· Offer advice and reassurance about vision-related matters
· Offer help and advice for patients choosing frames and lenses
· Write referral communications to doctors as required in line with legal guidelines
· Liaise with other medical practitioners and sometimes share the care of patients with chronic ophthalmic conditions
· Meet sales target
· Manage staff, including dispensing opticians and store staff as required
· Supervise and train store staff
· Network effectively with internal and external stakeholders
· This is not an exhaustive list of duties and you may be requested to perform any other duties deemed reasonable by your line manager
Technical Skills - Portrait of a Perfect Candidate
· Computer Savvy
· Strong communication & listening skills
· Customer service skills
· Interpersonal skills
· Organized & attention to detail
· Negotiating & influencing skills
· Coaching skills
GOC license required
What we offer
· Great benefits such as free and discounted eyewear, generous holidays allowance, pension package, monthly commission structure, etc.. Great team focus and dynamic environment.
· Flexible hours and working days , part-time up to 4 days per week, permanent contract.
GOC license required
Job Type: Full-time, or Part-time on a Permanent resident basis
Schedule:
- Day shift, flexibility to work weekends, flexible hours from 10 am to 6 or 7pm .
