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Patient Advisor

Optical Express • Part-time • colchester, east anglia, uk • 10h ago

Job Title – Patient Advisor

Hours: Part Time - 2/3 days per week (including weekends)

Salary: £25,400 pro rata per annum + bonus, benefits

Location: Colchester with travel to Chelmsford

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.

The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:

An industry leading salary of £24,000 per annum pro rata plus excellent bonus potential
State of the art, modern working environments
29 days annual leave
Free Laser Eye Surgery and Intraocular Lens Surgery
Free eye tests
Discounted prescription eye wear and sunglasses
Generous Optical Express friends and family discount scheme
Ongoing training and development opportunities
Pension scheme

It’s our Patient Advisor’s role to make our patients feel like a superstar from the moment they enter our clinics. Our Patient Advisors are often the first person our patient interacts with. Every day will bring something new, but your day to day role will involve:

Building relationships with patients and ensuring regular communication prior to and following their treatment
Assisting in patient consultations
Scanning patients eyes using state of the art equipment as part of a full health check
Assisting patients to complete health questionnaires
Introducing patients to their optometrist
Scheduling treatment dates
Discussing finance options
Accurately maintaining patient records

Are you our ideal candidate? The answer is yes if you:

Have a passion for providing world-class customer service
Possess strong organisational skills
Can communicate clearly and articulately with a diverse range of people
Are motivated and driven to succeed

If you believe you have the right skills and attributes for this role, we would love to hear from you.

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