Overview
GlaxoSmithKline (GSK) is a science-led global healthcare company with a special purpose: to help people do more, feel better, live longer. We are on an audacious journey to impact the health of 2.5 billion people over the next decade. Our R&D division is at the forefront of this mission, dedicated to the discovery and development of groundbreaking vaccines and medicines. We are transforming the landscape of medical research by integrating cutting-edge science and technology and harnessing the power of genetics and new data. By fostering a collaborative environment that unites the talents of our people, we are revolutionizing R&D to pre-empt and defeat diseases. Join us in our commitment to uniting science, technology, and talent to get ahead of disease together.
Role Overview
GSK are loooking for a Logistics Process Manager to join the team at London HQ. This person will be responsible for the sub process definition and operational effectiveness of the business process they ‘own’ within Warehouse Management (WM). The role will ensure the process within their scope, is designed to ultimately drive business benefit and to make it easier for employees utilising the process. The process owner is accountable to define the vision for the process and will be responsible for ensuring that vision is supported by process (sub process) definition, documentations (GSOPs, BPSDs, System Instruction, etc.) and associated materials (training materials). This role will be required to ensure that the process (and sub process) definition will be UpToDate at all time, associated with improvements, changes required from business (Legal, fiscal, regulatory, others) as well as changes driven by the system provider. The person in this role will support the Global Process Owner to ensure the process framework is sustainable by also monitoring adoption and adherence. This role will also focus on the ERP Evolution HANA implementation design for commercial warehouse management.
Key Responsibilities
- Support the GPO for the process vision and define the roadmap, for the Commercial W&D process (and sub processes) to drive business benefit, continuous improvement and ease of process use for the end user.
- Consult with the business to define and manage business rules, standard policies & procedures (for process, data, and service), controls, key performance indicators (KPIs), system roles, target operating model (when applicable).
- Ensure ERP HANA system design meets defined business requirements and govern standards, drive continuous improvement.
- Field or initiate template change requests, and in conjunction with the Product Owners, assess those changes and determine feasibility and business benefit.
- Develop and present (or support the presentation of) template change Valuation proposition Profiles (VPP)/ Change Request to the relevant governance bodies for review and approval.
- Develop the detailed solution / system design for the process / sub process and manage the impact of new initiatives on the business (sites and supply chain).
- Support, where applicable, business process system testing and pre and post go-live activities including cutover.
- Own and ensure training material, process documentation (e.g., GSOPs, BPSD, ARIS BPM) and other supporting material (e.g., end user self-help content) are developed and maintained.
- Monitor end user support, training, role mapping and communication effectiveness and assess end user feedback to identify any systemic issues.
- Assess process adoption and process adherence / compliance.
- Participate in the ‘Community of Practice’ for commercial W&D process to update the stakeholders and use this community to listen to the ‘Voice of the Customer’.
- Familiarisation with commercial business flows (in-market distribution) and Knowledge of SAP and interface solutions is required.
Qualifications and Skills
- Subject matter expertise (SAP HANA EWM) with strong process improvement experience.
- Excellent communication skills and a team player.
- Experience leading multi-functional teams within a matrix environment – including managing senior stakeholders.
- Business change leadership experience.
- Ability to stay ‘close to the ground’ to understand the ‘real’ end-user experience and perspective.
- Good knowledge of process design, lean sigma and other process improvement approaches.
- Broad knowledge across the end-to-end processes and ERP functionality to support these components.
- Business transformation experience preferred.
- Experience of Pharma, consumer goods / FMCG sector preferred.
Why GSK?
Uniting science, technology and talent to get ahead of disease together.
GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).
Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.
Inclusion at GSK
GSK is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.
If you need any adjustments in the recruitment process, please get in touch with our Recruitment team (EMEA-GSKLink@allegisglobalsolutions.com) to further discuss this today.
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