Drill Support Manager, North America
Posting Start Date: 9/17/25
Job Location (Short): Billings, Montana, USA, 59105
Requisition ID: 33846
Onsite or Remote: Onsite Position
Join Komatsu and Be Part of Something Big! Job Overview The Drilling Specialist will be responsible for supporting the drilling, bolting and Retro fit product lines for the Hard Rock Underground Group. This will include developing relationships with key Factory and Regional team members and customers. This role will oversee professional development of the application and product knowledge of the Hardrock drilling solutions. This role will cover both the United States and Canada.
Key Job Responsibilities - Provide technical coaching, training and mentoring to both internal and external customers
- Establish and maintain relationships with the regions, factory and customers
- Responsible for communicating product line updates and upgrades as applicable.Standardize processes, procedures, tools and applications for the Hardrock drilling line
- Identify any gaps and/or capabilities in our product in order to make improvements to the drilling line
- Utilize all Komatsu systems and methods to ensure strong communication between all teams
Qualifications/Requirements - Education required - Bachelors degree in a mining related discipline (Eng, Geo, Met, etc.) is preferred.
- Experience required - 5 years underground mining with Drilling equipment product knowledge.
- Certification required - MSHA and any other required safety certifications will be required
- Proficient on computers and Microsoft Office Suite.
- Travel requirements (include details such of number of nights per month, regional travel by car, domestic/international travel by airplane, etc) - 50% or as needed in the US and Canada.
- Ability to read and follow Hydraulic/Electrical schematics
- Ability to navigate troubleshooting using various tools including but not limited to (engine diag. and other telemetry)
- Strong interpersonal skills and the ability to build rapport with mining clients and internal team members.
- Excellent communication skills, both written and verbal, with the ability to convey technical information clearly and effectively.
Additional Information Hiring Range At Komatsu, your base pay is one part of your total compensation package. This role pays $NA. The actual offer will consider a wide range of factors, including experience and location.
Diversity & Inclusion Commitment At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion. United, we are on a journey towards a sustainable future that creates value together.
Company Information Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment. Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence. Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people. Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future. If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world!
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