HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.
At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.
EPIC Operational Database Administrator Clarity / Caboodle
Essential Job Duties:
- Install, configure, and maintain EMR's Chronicles database and related environments (Clarity/Caboodle, if applicable).
- Monitor database performance and proactively implement optimizations.
- Perform capacity planning, backups, recovery, and disaster recovery testing.
- Manage user access, roles, and permissions following organizational policies.
- Ensure databases meet HIPAA, HITRUST, and other regulatory compliance standards.
- Apply security patches and updates to ensure data protection.
- Collaborate with EMR application teams to support upgrades, releases, and troubleshooting.
- Participate in go-live planning and ongoing optimization of EMR modules.
- Develop scripts and tools to automate routine database tasks and reporting.
- Work with DevOps or infrastructure teams to streamline deployments and monitoring.
- Provide 24/7 on-call support for critical database operations (on a rotational basis).
- Troubleshoot and resolve database issues impacting EMR system performance.
- Work closely with clinical, reporting, and infrastructure teams.
- Maintain detailed documentation of configurations, policies, and procedures.
- Other duties as assigned.
- On-call rotation required.
Qualifications:
- Bachelor's degree in computer science, Information Systems, or a related field.
- 5+ years of experience in database administration, with at least 1 year supporting EMR systems preferred.
- EMR Chronicles and/or Clarity/Caboodle database experience preferred.
- Strong SQL skills and experience with relational database systems (e.g., Oracle, MS SQL Server).
- Familiarity with Unix/Linux server environments and scripting (e.g., Bash, PowerShell).
- Obtain EMR certification in Chronicles, Clarity, or Caboodle DBA .
- Experience with enterprise backup and monitoring tools.
- Knowledge of healthcare operations, EHR systems, and HL7 standards.
- Analytical thinking and problem-solving
- Attention to detail and accuracy
- Effective communication and teamwork
- Windows and Linux server experience required.
- Vmware experience required.
- TCP/IP networking experience required.
- Veeam backup experience required.
Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.
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