Salary: $82,289.00 - $136,341.00 Annually
Location : Richmond, VA
Job Type: Full-Time
Job Number: 89M
Department: Office of Community Wealth Building
Opening Date: 09/11/2025
Closing Date: 9/25/ :59 PM Eastern
Are you Richmond
R.E.A.D.Y ?
R espect.
E quity.
A ccountability.
D iversity...
YOU !!!
This is an
EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:
- Virginia Retirement System (VRS)
- Language Incentive
- Referral Bonus
- T uition Assistance Program
Description The Office of Community Wealth Building (OCWB) seeks an experienced workforce, youth services, and/or human services professional to serve as
Resiliency Solutions Administrator . This is a new role at OCWB and will manage the division that implements the programmatic work within the department. The incumbent will provide strategic leadership for long-term community and economic opportunities that advance resilience, revitalization, and inclusive prosperity in the City of Richmond. This position will oversee the coordination, implementation, outcomes, and continuous improvement of OCWB's programs, fully aligning with the
strategic priorities outlined in
City Code §2-742 designed to support the city's comprehensive economic mobility agenda.
The Resiliency Solutions Administrator will supervise professional, paraprofessional, and support staff to ensure that all assigned programs are rooted in
dignity over deficiency ,
equity over charity ,
power-sharing over top-down planning ,
innovation with integrity , and
sustainability over short-term wins . The incumbent will manage the programmatic efforts of OCWB to foster a service-delivery model that remains driven by
people-centered empowerment, community-informed metrics, and participatory governance .
Duties include but are not limited to - Strategic Program Leadership: Oversee the development and administration of assigned economic mobility and community development programs that reduce poverty and build community wealth.
- Supervision and Staff Development: Supervise and develop a cross-functional team of practitioners to promote an environment of cooperation, creativity, and excellence where staff, partners, and residents thrive.
- Operational and Performance Excellence: Monitor and manage workforce projects, wealth building initiatives, outreach and community engagement activities, youth development services, planned vs. actual performance, and resource allocation. Develop and implement strategies that ensure program fulfillment, continuous improvement, and operational excellence in line with the mission, foundational pillars, and guiding values of OCWB.
- Program Administration and Improvement: Direct operations of existing programs and provide innovative solutions to address potential service gaps, when necessary. Improve program efficacy and staff capacity. Oversee policy and procedure implementation to ensure consistent standards and adherence to best practices.
- Quality Improvement and Compliance: Provide oversight to ensure all programs, contracts, and grants comply with funder and legal requirements. Use data-driven practices to measure effectiveness and drive improvements. Ensure that programs leverage feedback from participants and from community members in line with OCWB's People-Centered Empowerment approach.
- Staff Development and Capacity Building: Identify staff training needs and develop robust schedules for formal and on-the-job learning. Ensure staff are prepared to implement programs that align with OCWB's mission and address the needs of residents.
- Outreach and Communication: Serve as a visible liaison to city leadership, stakeholders, and community members. Travel regularly to off-site locations, Empowerment Centers, mobile service sites, and partner agencies to monitor progress, build relationships, and maintain alignment with community goals and the city's economic mobility agenda.
- Stakeholder Collaboration: Collaborate with Workforce Investment Boards, community colleges, businesses, funders, nonprofits, and government agencies to co-create solutions that leverage each organization's strengths. Deepen partnerships and leverage shared resources. Coordinate with internal and external partners, alike, to strengthen the collective impact of the office.
Qualifications, Special Certifications and Licenses Minimum Qualifications: - Bachelor's degree in business or public administration, Urban Planning, Economic/Community Development, or a human services field; master's preferred.
- Five (5) years of journey-level professional experience in economic/community development, human services, community advocacy, program management, or other related industries.
- Established success supervising diverse teams, identifying professional development opportunities for staff, managing multi-site operations, and promoting an environment of cooperation, creativity, and excellence.
- Experience codifying consistent policies for community wealth building or economic development initiatives as evidenced by improved performance and increased efficiency in programs and systems.
- Proficiency in leading, facilitating, and/or structuring comprehensive, strategic planning processes and data -driven strategies that involve community engagement and/or participatory governance to ensure long-term programmatic goals are community-driven, measurable, and sustainable.
- Demonstrated success in leading collaborative efforts with community stakeholders to create new services, evaluate the effectiveness of existing programs and recommend enhancement possibilities, and/or develop strategies for program fulfillment, goal attainment, and operational excellence.
Preferred Qualifications: - Candidates with experience as Workforce Administrators, Career Services Managers, Project Managers, or leaders in community, economic development, urban revitalization, human services, or related roles, are strongly encouraged to apply.
- Experience codifying consistent policies for community wealth building or economic development initiatives as evidenced by improved performance and increased efficiency in programs and systems.
- Proficiency in leading, facilitating, and/or structuring comprehensive, strategic planning processes and data -driven strategies that involve community engagement and/or participatory governance to ensure long-term programmatic goals are community-driven, measurable, and sustainable.
- Demonstrated success in leading collaborative efforts with community stakeholders to create new services, evaluate the effectiveness of existing programs and recommend enhancement possibilities, and/or develop strategies for program fulfillment, goal attainment, and operational excellence.
Americans with Disabilities Act Requirements Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.
ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment.
PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT : Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly talk, hear, see, and perform repetitive motions; frequently reach and finger; and occasionally climb, balance, stoop, kneel, crouch, crawl, reach, stand, push, pull, lift, walk, grasp, and feel. The working conditions may not include environmental hazards. In terms of the physical strength to perform the essential duties, this classification is considered to be sedentary, exerting up to 10 pounds of force occasionally, and a negligible amount of force frequently or constantly to move objects.
* Internal use: HR Generalist to review.
Equal Employment Opportunity Statement The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations.
If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at
This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.
The
City of Richmond Values Veterans. We are an official
V3 Certified Company .
The
City of Richmond is a proud partner with the
US Army Partnership for Your Success PaYS Program. With over 4,000 employees, the City of Richmond is an "Employer of Choice" among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an "Employer of Choice".
The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details.
01
10-point compensable veteran. You must have an existing compensable service-connected disability of 10 percent or more. Other 10-point veteran include disabled veteran or a veteran who was awarded the Purple Heart for wound or injuries received in action, veteran's widow or widower who has not remarried, wife or husband of a veteran who has a service-connected disability, widowed, divorced or separated mother of an ex-service son or daughter who died in action, or who is totally and permanently disabled. Do any of these apply?
02
5-point veteran's must have been discharged under honorable conditions and had one of the following: Active duty in the Armed Forces of the United States, in a war, or during the period 4/28/52-7/1/55 or active duty for more than 180 consecutive days other than for training, any part of which occurred during the period beginning 2/1/55 and 10/14/76 or active duty during the Gulf War sometime between 8/2/90 - 1/2/92 or active duty in a campaign or expedition for which a campaign badge has been authorized or active duty for which more than 180 consecutive days other than for training, any part of which occurred during the period beginning 9/11/2001 and ending on the date prescribed by the Presidential proclamation or by the law as the last date of operation Iraqi Freedom. Do any of these apply?
03
How many years of experience do you have in journey-level professional experience in economic/community development, human services, community advocacy, program management, or other related industries.
- Less than one year of experience
- Two to four years of experience
- Five or more years of experience
- No experience
04
Which answer best describes your highest level of education?
- High School Diploma/ GED
- Some college
- Associate's Degree
- Bachelor's/ Advanced Degree
- None of the above
05
Do you have experience supervising diverse teams, identifying professional development opportunities for staff, managing multi-site operations, and promoting an environment of cooperation, creativity, and excellence?
Required Question
