This is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.
At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.
All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.
About the Team
AXIS is hiring a Triage Associate for its North America Claim Team. This role involves triaging and managing
primary claims for AXIS U.S. Primary Casualty policies.
How does this role contribute to our collective success?
The individual will manage claims by investigating, analyzing, and evaluating coverage and for liability thirdparty primary casualty claims.
What Will You Do In This Role?
• Assessing pre-suit and unrepresented claims to determine coverage, liability, and settlement value.
• Evaluating coverage and claim exposure, determining appropriate actions, and pursuing claims until
resolution.
• Setting accurate and timely claim reserves and make referrals to Claim Manager where necessary
• Managing the lifecycle of a claim from notification to closure, ensuring timely and accurate
resolution.
• Reviewing relevant policies, validating coverage for claims by analyzing policy wordings, and
escalating identified issues for further resolution.
• Drafting coverage positions to be reviewed and approved by Claim Manager
• Working closely with Insureds, Claimants, and brokers ensuring a premier and best practices claim
service is maintained, escalating issues as appropriate.
• Maintaining personal knowledge of claims procedures and updates through participation in
educational opportunities.
About You
We encourage you to bring your own experience and expertise to the table, so while there are some
qualifications and experiences, we need you to have, we are open to discussing how your individual
knowledge might lend itself to fulfilling this role and help us achieve our goals.
What We're Looking For
• Possess analytical skills to interpret policy details and apply them to claim scenarios.
• Be capable of maintaining accurate records with attention to detail.
• Have the ability to engage with claimants empathetically and professionally to clarify claim details.
• Be adept at collaborating with external parties to gather information and resolve claims.
• Demonstrate knowledge of claims settlement procedures and the ability to assist in their preparation.
• Be able to implement strategies aimed at improving claims handling efficiency and customer
satisfaction.
• Have the capacity to recognize when to escalate claim issues to higher-level staff.
• Demonstrate the ability to document claim activities and decisions comprehensively for audit
support.
Role Factors
This role requires you to be in the office 3 days per week and adhere to AXIS licensing requirements.
What We Offer
For this position, we currently expect to offer a base salary in the range of $75-105K. Your salary offer will be
based on an assessment of a variety of factors including your specific experience and work location.
In addition, you will be offered competitive target incentive compensation, with awards based on overall
corporate and individual performance. On top of this, you will be eligible for a comprehensive and
competitive benefits package which includes medical plans for you and your family, health and wellness
programs, retirement plans, tuition reimbursement, paid vacation, and much more.
Where this role is based in the United States of America, this role is Exempt for FLSA purposes.
About Axis
This is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and
reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk
adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical
corporate culture. As a member of AXIS, you join a team that is among the best in the industry.
At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming
culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be
themselves. This means that we bring our whole selves to work.
All qualified applicants will receive consideration for employment without regard to race, color, religion or
creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry,
citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or
any other characteristic protected by law. Accommodation is available upon request for candidates taking
part in the selection process.
AXIS Persona
AXIS Capital seeks professionals who thrive in a dynamic, high-performing environment grounded in humility
and mutual respect. We employ those who exemplify our core values of People, Excellence, Decisiveness, and
Stronger Together.
We are a team characterized by integrity and self-discipline, striving for continuous improvement and driven
to achieve ambitious results. Our focus is on hiring, developing, retaining, and rewarding individuals who
excel in:
Purposeful Action: Delivering top-tier work with a data-driven approach and operating at AXIS speed.
Collaborative Decision-Making: Valuing input from all relevant groups and being open to debate. Able to
leave their ego at the door and be committed to achieving results through teamwork, fully supporting
decisions once made.
Measuring Outcomes: Consistently evaluating performance against established expectations.
The AXIS employee will cultivate a collaborative workplace atmosphere, fostering trust within the team. We
believe in respectful challenges, presuming best intent, and building meaningful relationships with colleagues,
customers, and the communities we serve.
Joining our team means becoming part of a workplace where every individual's contributions are valued, and
excellence is pursued with purpose and passion. Together, we elevate our standards, achieve ambitious
results, and make a lasting impact on each other and those we serve.
