Salary: See Position Description
Location : Ramapo College, Main Campus - Mahwah NJ
Job Type: Full-Time
Job Number:
Core: Student Well-Being Core
Department: Student Affairs Office
Opening Date: 07/22/2025
FLSA: Exempt
Bargaining Unit: CWA
Description
ABOUT RAMAPO COLLEGE:
Ramapo College of New Jersey (RCNJ) develops ethical leaders who serve as change agents across all sectors. The College's unique interdisciplinary academic structure, its liberal arts core, its size (approximately 5,500 students), and its setting in the foothills of the Ramapo Mountains on the New Jersey/New York border provide an optimal environment for individualized, student-centered learning and leadership development. RCNJ's designation as "New Jersey's Public Liberal Arts College" by the State legislature is the foundation from which the College's commitment to an accessible and transformative undergraduate and graduate education is realized.
Established in 1969, CondeNast Traveler named Ramapo one of the 50 Most Beautiful College Campuses in America. The barrier-free campus occupies 300 acres and is home to 52 bachelor's degree programs spanning the arts, business, data science, humanities, education, nursing, social work, social sciences, and the sciences. Ramapo College boasts an average student/faculty ratio of 16:1 and an average class size of 21; affording students the opportunity to develop close ties to the College's exceptional faculty. In addition, the College offers graduate programs leading to master's degrees in Accounting, Applied Mathematics, Business Administration, Contemporary Instructional Design, Computer Science, Creative Music Technology, Data Science, Educational Leadership, Nursing, Social Work, and Special Education, as well as a Doctor of Nursing Practice. Every degree program is designed and delivered through the collaborative and interdisciplinary efforts of student-centered faculty scholars and staff who are committed to serving the public good through the delivery of an academically rigorous, inclusive, and a transformative collegiate experience. Ramapo is ranked #1 among New Jersey public institutions by College Choice and is recognized as the State's top college on the list of Best Disability Schools by Great Value Colleges. Further commendations include designation as a "Military Friendly College" in Victory Media's Guide to Military Friendly Schools, and as a leading college by U.S. News & World Report, Kiplinger's, Princeton Review, and Money Magazine, among others.
Examples of Duties
Position Type/Expected Hours of Work:
This is a full-time, Classified, CWA position, and hours of work and days are Monday through Friday, 8:30 a.m. to 4:30 pm. Occasional evening and weekend work may be required as job duties demand. Note: This position is in the "NL" category of employment (non-fixed work week) and have no claim or entitlement to time off or cash compensation for hours worked beyond their normal schedule. However, unusual requirements for additional work time by these employees may be compensated by allowing roughly comparable amounts of time off, provided prior approval is given by the supervisor and Unit Head.
Salary:
CWA - P27 - Step 1 - $84,547.83
Internal applicants salary will be calculated based on Union Contract Negotiations
The Coordinator of Student Affairs reports to the Vice President of Student Well-Being/Dean for Students and serves as a resource for students and personnel in the Student Well-Being Core. The Coordinator provides direct support to the VP/Dean for Students and performs advanced administrative duties. The Coordinator is responsible for handling private and sensitive information for both students and personnel. The Coordinator is responsible for overseeing reappointments and evaluations of staff, divisional project management, budget/purchasing, and logistical components of Interim Suspension, Disciplinary Appeals, and psychological student processes.
DUTIES :
Serve as an independent thinker and decision maker toward responding to student, personnel, and parent inquiries with an eye toward student success and support, resolving problems, and making correct and timely referrals to other units.
Schedule appointments with staff, students, parents, etc., to meet with the VP/Dean for Students at optimal intervals leaving time for the VP/Dean for Students to work on various assigned projects. Manage the VP/Dean for Student's calendar.
Act as the lead on all Interim Suspensions by communicating with students (and at times parents, attorneys and other third party individuals), schedule the hearing using the College's policy and procedure, independently prepare materials related to the Interim Suspension Hearing, disseminate the student outcome, and collaborate with other campus partners (such as Public Safety, Student Conduct, Counseling Services, and Residence Life as needed).
Provide lead administrative support on all Involuntary Leaves of Absence including collaboration with the Director of Health and Counseling Services to maintain a comprehensive list of all Involuntary Leave of Absences. Schedule the student's return to campus hearing with the VP/Dean for Students and manage all logistical components of the process.
Support the VP/Dean for Students in their role as an appeals officer.
Prepare and maintain all records, compile complex statistics and create narratives, and complete semester/annual reports. Most records will relate to Interim Suspensions, Appeals, and Involuntary Leaves of Absences.
Responsible for managing personnel reappointment and evaluation processes by being thoroughly familiar with the hiring, reappointment, and personnel evaluation systems. Ensure that the division's list of employees eligible for reappointment is accurate with the records in Employee Relations. Keep track of calendar steps which need to be completed by deadline dates by working directly with Unit Directors.
Follow up on student and parent questions and concerns in alignment with deadlines provided by the VP/Dean for Students.
Maintain appropriate forms, revising them annually.
Maintain working knowledge of all Federal, state, and College policies and procedures that are most likely to arise in supporting students such as the Student Handbook, FERPA, Title IX, Medical Leave of Absence, Incomplete Policy, We Care, and attend training as needed to remain current.
Distribute and maintain a record of incident reports to relevant offices daily and maintain a record.
Prepare case file reviews at the direction of VP/Dean for Students
Assist students in navigating College processes such as referrals to Leave of Absence, Medical Leave of Absence, and Course Withdrawal procedures.
Process and distribute all correspondence and educational materials as directed by the VP/Dean of Students (for example, all-student Broadcast Emails).
Design and develop business operations that make the work of the Student Well-Being Core and College more efficient.
Attend Student Well-Being Core Leadership Team Meetings and Core Meetings.
Set up meetings assigned with various offices and, when necessary, schedule meeting rooms through the Office of Events and Conferences and prepare agendas. Obtain agendas and materials for meetings that the VP/Dean of Students must attend. Make certain all materials needed for meetings, inclusive of catering, are prepared in advance and distributed as necessary.
Make hotel, airline, and ground transportation reservations and prepare Travel Authorization (when appropriate). When the VP/Dean for Students returns from the trip, prepare the Travel Voucher for reimbursement of expenses.
Perform all aspects of clerical duties and reception. Serve as a back up to the Assistant for Operations in the Office of Student Conduct. Ensure a friendly, clean, and welcoming environment in the VP/Dean for Students office.
Maintain all personnel, non-discipline, and other general office files (both paper and electronic versions) as necessary and appropriate. Comply with State and College's records retention policy.
Maintain the Office of Student Affairs webpage.
Respond to all inquiries deposited to the Dean for Students general email account in a timely manner.
Coordinate the Selection of the Undergraduate Student Commencement Speaker and the student representative to the Student Services Committee of the Higher Education Student Assistance Authority
Maintain confidentiality at all times and exercise discretion in communicating information to faculty, students, and staff. Handle records and files, personnel actions, and similar materials with the highest degree of confidentiality.
Represent the College internally (e.g., committee work) and externally (e.g., coordinating student participation on the Higher Education Student Assistance Authority and the VP/Dean for Students involvement in state/regional higher education work).
Assist other departments in the Core on an as needed basis at the direction of the VP/Dean for Students and be a collaborating partner to other Cores.
Supervise the Student Affairs budget including purchase requisitions, ordering supplies/equipment, and other purchasing.
Completes special projects at the direction of the VP/Dean for Students. Research best practices in Student Affairs and report findings to the VP/Dean of Students as requested
Other duties as assigned.
Qualifications
MINIMUM REQUIREMENTS:
Graduation from an accredited college with a Bachelor's degree
Five years professional experience supporting senior level leaders. Preferred experience working in higher education.
The successful candidate will have strong interpersonal skills including communication, ability to work with diverse populations, and possess an understanding and sensitivity to individuals with diverse issues from diverse backgrounds.
Must demonstrate proficiency in the use of the Microsoft Office suite products.
Excellent written and verbal communication skills
Knowledge, Skills, and Abilities
Ability to remain calm and focused when students and other constituency groups are upset and provide appropriate customer service and referrals.
Skilled in multi-tasking and using independent judgment to resolve issues
Knowledge of Banner Information Systems preferred.
Skilled in excellent verbal, written, organizational and interpersonal skills a must.
Ability to work in a busy setting which may include interruptions
Ability to acquire knowledge of college policies and procedures.
Ability to understand, analyze, interpret and apply established law, regulations, policies, procedures, precedents and guidelines.
Ability to organize/prioritize work, analyze problems and develop effective work methods.
Ability to conduct research, analyze data and interpret findings.
Ability to plan and develop a budget for activities supervised.
Ability to prepare clear, technically sound, accurate and informative reports containing findings, conclusions, and recommendations.
Ability to maintain confidentiality and to use discretion/judgment in a professional setting
Supplemental Information
EEO Statement:
Ramapo College is an Affirmative Action/Equal Employment Opportunity Employer. Ramapo has a long history of advocating, advising, and supporting diversity, equity, and inclusiveness. Examples can be found in its mission statement, strategic plans, degree and course offerings, community outreach programs, and other diversity programs. Ramapo's commitment to diversity and inclusion is infused across all facets of the College; where the environment is welcoming, dedicated to social justice, respectful of freedom of expression, focused on educating and having an ongoing conversation regarding cultural competence and the benefits and importance of diversity.
Ramapo offers a comprehensive benefits package through the State of New Jersey to full-time employees including health care, dental, prescription drug plans, retirement, pension, deferred compensation plans, flexible spending accounts, life insurance, holidays, vacation, and sick leave.
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