Senior Data Center Operator
A10 Networks is a market leader in Secure Applications Services. The future of application, cloud, security, and analytics is exploding at A10 Networks. Are you up for the challenge? Join us and make your impact on the future!
As our Sr. DCO, you will be part of a dynamic team, working hand-in-hand with global teams as the most senior DCO member. As an integral part of A10's international IT team, you will install and maintain network resources, ensuring data center security and managing the uptime of A10 systems. As a focal point of contact for the global DCO team, you will work closely with the international DCO team to implement standards and best practices. In addition, you will expand your knowledge base of skills as you contribute as a member of a cross-functional team that operates in a fast-paced environment.
If you're a creative, collaborative individual who enjoys working with good people who are driven to succeed, then A10 Networks is where you should be. Come find out why we're one of Silicon Valley's best-kept secrets!
Requirements
- Operate the data center program to achieve 99.9% uptime and customer service level agreement (SLA) compliance
- Ensure the facility complies with ISO and SOX regulations
- Manage the development, implementation, and administration of operational processes, programs, and systems
- Act as a lead of the data center operations team and HQ on-site technical representative
- Interact and assist with items such as tours of potential clients, technical advice, and review of proposed contracts
- Administer (and contribute to) the data center energy conservation program
- Conduct capacity and asset management planning for the data center
- Review, recommend and implement additions, modifications, and improvements to the facility
- Manage and oversee the repair and maintenance of equipment (at HQ and SV2)
- Obtain and review vendor bids for maintenance, support, and repairs; determine appropriate vendor; ensure vendor adheres to quality, scheduling, budgetary guidelines, policies, procedures, and standards
- Develop and maintain work plans, estimates, and schedules for projects
Knowledge of
- Bachelor's degree in computer science, information technology, or similar
- CompTIA ServerPlus, CompTIA Network, or CCNP certification would be advantageous
- 7-10 years of experience as a data center technician or similar
- In-depth knowledge of data center environments, servers, and network equipment
- Extensive experience in installing, monitoring, and maintaining data center equipment
- Exceptional ability to work as part of a team, provide IT support, and resolve errors
- Ability to keep up with advancements in data center infrastructure and technologies
- Proficiency in documenting network processes
- Exceptional communication skills
- Willingness to respond to network and server errors after hours
Other Desired Skills:
- Cisco experience is a plus
- Ability to work with 3rd party vendors on quotations, technical support, inquiries, etc
- Ability to produce high-quality documentation
- Ability to multi-task and prioritize multiple issues
A10 Networks is an equal opportunity employer and a VEVRAA federal subcontractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. A10 also complies with all applicable state and local laws governing nondiscrimination in employment. #LI-AN1 Compensation: up to $172K USD
