SolarWinds Engineer
Alexandria, VA
MUST:
Experienced SolarWinds Engineer
7+ years' experience working in a large complex environment (> 4K infrastructure components and applications).
Must have an understanding in the administration, support, configuration, and operation of the following:
Routers, switches
Wireless (Cisco WLC)
Firewalls (VPN, remote access)
Cisco Call manager (CUCM)
Cisco Netflow configuration
Storage (Brocade, Netapp, Commvault ,DXI)
Server (Windows, Nix)
Applications (AD, DHCP, DNS, SaaS, PaaS)
Databases (SQL, DB2, Oracle)
Web (IIS, WebSphere)
Email (Exchange, OWA)
VMware, Hyper-V
Pingdom Web monitoring (CSS, HTML, synthetic transactions)
Competent understanding of mixed-technology solutions
Act as part of a structured operations team in support of resolving technical issues
Availability to troubleshoot and resolve issues during off-work hours and/or extended hours when outages or projects required
Mentoring Skills: Proven ability to provide technical leadership and mentoring
Organizational Skills (ability to organize large amounts of data in a logical manner)
Excellent Troubleshooting Skills.
Strong communication skills are required
Excellent documentation skills are required
Ability to convey technical concepts to non-technical executives and managers
Work is performed in a fast-paced Information Technology environment
Bachelor's required or an additional 4 years of work experience
DUTIES:
Seeking a highly skilled SolarWinds Engineer to support the installation, configuration, and operational monitoring of SolarWinds across a large-scale enterprise environment. The ideal candidate will work closely with system administrators and network teams to ensure optimal performance, security, and reliability of network and server infrastructure.
Installation/Upgrade/Testing
Support SolarWinds installations, upgrades, and testing of multiple tier, multiple server SolarWinds platform including:
At least twice-yearly platform upgrades
Apply critical security vulnerability patches as needed
Provide SolarWinds expertise at all levels of installations, upgrades, and testing
Support Installation and testing at all remote sites to include:
Troubleshoot any installation or upgrade problems
Configuration as needed
Document and provide Lessons Learned if applicable
Application Growth and Development
Create custom dashboard for remote and domestic users and groups including:
Groupings based on custom properties
Dynamic custom property-based dashboards that can display based on AD group membership
Adding components as needed including the following:
Additional web front end servers
Additional polling engines
Operations Support
Track and monitor all SolarWinds installations using web console including the following panels, Windows, Virtualization, Network, Agents, SNMP, ICMP, and polling
Address and resolve submitted support tickets for SolarWinds
Provide the help desk initial troubleshooting steps to determine type of ticket needed
Handle day to day checks and monitoring
Network Performance Monitoring
Detect, report, diagnose, and resolve performance issues.
Support Virtual Infrastructure Monitoring to include the following virtual devices.:
ESXi and ESX Server version 6.7 or later
VMware vSphere version 6.7 or later
Server and Application Monitoring
Monitor servers and applications
Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. "Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act".
