Driven by Innovation and built on Trust, rockITdata is a unique SDVOSB services company that partners with leading commercial healthcare/life sciences organizations on cutting edge innovations - think AI, automation and data transformation. We then bring those commercially tested solutions to government entities to deliver predictable, measurable impact for the American taxpayer and consumer.
Job Description rockITdata is currently seeking a dedicated and meticulous Office 365 System Administrator to join our team in Vienna, VA. The ideal candidate will be responsible for the management and maintenance of our Office 365 applications, with a focus on setting up and maintaining user accounts, ensuring system enhancements, and supporting Microsoft Exchange in a highly secure, classified environment. This role is a hybrid position and will be onsite Tuesdays and Thursdays.
Key Responsibilities - Setup of New Users: Provision new user accounts and profiles and manage Office 365 licenses.
- User Maintenance: Manage and support user accounts and groups, including password resets, user access issues, and mailbox management.
- System Enhancements: Regularly review and implement system updates, patches, and enhancements to ensure the optimal performance of the Office 365 environment.
- OneDrive Maintenance: Oversee and maintain the integrity and security of data stored in OneDrive, including sharing permissions and access controls.
- Microsoft Exchange Support: Provide end-to-end support for Microsoft Exchange, ensuring smooth and secure email communications within the classified environment.
- Customer Service: Deliver excellent customer service by communicating effectively with end-users, understanding their needs, and ensuring a positive user experience.
- Collaboration Tools Management: Administer collaboration tools such as Microsoft Teams and SharePoint, including setup, maintenance, and troubleshooting.
- Security: Implement and monitor security measures for the protection of systems, networks, and information within the Office 365 suite.
- Documentation: Maintain accurate documentation for system configurations, processes, and procedures relevant to Office 365 management.
- End-User Training: Provide training and support to end-users on Office 365 capabilities and best practices.
- Technical Support: Serve as the primary contact for Office 365-related technical issues, providing timely and effective resolution.
- Compliance: Ensure all Office 365 activities comply with legal and company policies and procedures, maintaining operational security posture.
Required Qualifications: - Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
- Minimum of 5 years of experience (4 years experience in lieu of degree).
- Must be a U.S. citizen with an active Secret Clearance.
- Be able to obtain and maintain a Secret security clearance.
- Strong understanding of Microsoft Office 365 services and integration in a secure, classified environment.
- Experience in user account management and Microsoft Exchange mail services.
- Ability to troubleshoot and resolve technical problems promptly.
- Knowledge of IT security best practices and familiarity with compliance regulations relevant to a classified environment.
Desired Qualifications: - Microsoft Office 365 certifications are highly desirable.
- Experience working within classified government or military environments.
- Familiarity with hybrid Exchange environments.
Here at rockITdata, we are committed to following our 10 Guiding Principles. Our Guiding Principles define our culture. They're who we are, how we work, and what inspires us to be the best. We empower our people to be themselves and encourage an entrepreneurial way of thinking. In our challenging, fast-paced environment, no day is the same.
Know the Why.
Value People Above All Else.
Transparency to a Fault.
Progress, Not Perfection.
Be Good by Doing Good.
Smart People Can Disagree.
Bend but Don't Break.
Represent Your Brand.
Think Differently.
Be Amazing, Be Fearless, Smile, Have Fun!
Interested in joining something unique? Join us on our rockIT ship as we begin to blast off to the next chapter in our organization!
rockITdata has become aware of a recruitment scam where unauthorized individuals are impersonating rockITdata recruiters, issuing fake job offers, and attempting to setup payment for the job seeker's new hire costs. No one is ever required to complete any monetary transactions before starting employment with rockITdata. Legitimate rockITdata communications only come from @rockitdata.com email addresses and our official Applicant Tracking system, JazzHR (@applytojob.com email addresses). Please refer to our official Careers page at to accurately submit your application with us. You may also verify any suspicious communication by contacting our recruitment team directly through our official email,
rockITdata is an equal opportunity employer and is committed to non-discrimination in all employment practices and decisions. All qualified applicants will receive consideration for employment without regard to disability status, veteran status or any characteristic protected by Federal, state, or local law.
rockITdata wants all interested and qualified candidates to be able to use our career site to review and apply for employment opportunities. If you have a disability and need an accommodation to access the application process, please contact us for assistance at
