Overview
The Quality Outcomes Coordinator (QOC) works at the unit-level, in collaboration with bedside staff and unit leaders to deliver effective, efficient, high-quality care. The QOC continuously evaluates care at the bedside, identifies gaps in processes and facilities process improvement activities to improve outcomes. Implements evidence-based research into practice to ensure patients benefit from the latest innovations in the delivery of care. The QOC serves to increase the driving force and consistency of quality and safety at the unit level.
Qualifications
Certifications: Basic Life Support (BLS) within 30 days - American Heart Association (AHA); Licensed Registered Professional Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR); IHI Open School Basic Certificate in Quality and Safety within 1 year - Institute for Healthcare Improvement (IHI); National Nursing Certification within 2 years - Varies, Education: Associate's Degree: Nursing; Bachelor's Degree: Nursing; Bachelor's Degree, Work Experience: Nursing
Responsibilities
Ability to balance multiple tasks/projects while meeting organizational standards. Utilizes metrics on unit dashboard and other quality metrics (NDNQI, VON, etc.) to prioritize and drive practice changes. Evaluates current practices and implements evidence-based practice recommendations for change. Collaborates with the unit manager, supervisor, bedside staff, other healthcare providers to address issues related to patient care and patient care outcomes. Participates in work groups to improve unit and hospital wide patient care issues through implementation of evidence-based practices. Serves as a role model and resource for the nursing division shared governance model. Collects data and evaluates trends in patient outcomes on the unit (nurse-sensitive indicators, core measures, VBP metrics, occurrence reporting). Reviews overall compliance by staff on regulatory agencies related to patient safety. Participates i safety initiatives at the department level to improve care outcomes within the microsystem of care. Collaborates and works with other unit quality outcomes coordinators to improve care across the continuum. Writes and revises unit-based policies, procedures, and standards to reflect the latest evidence. Tracks and reports quality outcomes and unit trends to management, physician teams, and bedside nurses. Provides real time accountability, coaching, education to promote ownership of safe practice. Utilizes performance improvement methodologies (PDSA) to implement change. Completes an equivalent of 8 hours of direct patient care hours per week. Participates in daily WB rounds to evaluate care and ensure that current practices and policies are being followed Collaborates with bedside nurses and providers in evaluating daily necessity of urinary catheters, telemetry, and central lines Collaborates with unit manager, supervisor, other QOCs, and quality department to ensure consistency of practices across the continuum Reviews enterprise reports, tracks trends, and facilitates process improvement teams to improve processes Reviews events of hospital-acquires conditions, identifies trends, and facilitates process improvement efforts to reduce unit risk Proactively rounds on unit, focusing on high-risk patients to ensure appropriateness of care Performs daily rounds with bedside nursing staff to address patient risk for falls and ensure appropriate interventions are in place, necessity and compliance of invasive lines, continued need for telemetry use, correct and complete documentation, restraint necessity and continuation, risk of pressure injury and implementation of appropriate reduction measures, and overall patient and environmental safety Assesses and evaluates the appropriate use of bedside sitters and video remote sitters, if applicable Promotes transparency of data and accountability by providing quality reports to unit leaders and bedside nursing staff on a daily, weekly, monthly, quarterly, and yearly basis Collaborates with unit leadership and unit educator in conducting a needs assessment for continued education
About Us
Find it here.
Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance – and opportunities meet flexibility. Find it all at Carle Health.
Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation’s highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Health Alliance™. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.
Compensation and Benefits
The compensation range for this position is $37.16per hour - $63.92per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.
