Salary : $107,497.20 - $137,148.00 Annually
Location : Hillsboro, OR
Job Type: Full Time Regular
Job Number: 25/26-287-CAO
Department: County Administrative Office Board of County Commissioners
Division: Equity Inclusion and Community Engagement
Opening Date: 08/23/2025
Closing Date: 9/7/ :59 PM Pacific
FLSA: Exempt
THE POSITION Washington County Administrative Office is now hiring a Civil Rights Officer to ensure the County's compliance with Civil Rights laws, regulations, and policies, including Titles II, VI, and VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and language access mandates. This position supports the County's commitment to access, nondiscrimination, and inclusion in all programs, services, and activities, and coordinates internal and external civil rights efforts across departments.
Essential duties of this position include:
- Serve as the County's designated Civil Rights Officer, ADA Coordinator, and Language Access Coordinator.
- Develop, implement, monitor, and update county-wide policies and procedures to ensure compliance with applicable civil rights laws.
- Ensure compliance with civil rights laws, regulations, and guidelines; advise leadership on civil rights issues; and recommend strategies to promote access and opportunity.
- Lead investigations of public civil rights complaints, including allegations of discrimination or failure to provide reasonable accommodations.
- Provide technical assistance and professional development to departments on civil rights, ADA compliance, and language access obligations.
- Review County services, communications, and facilities for accessibility, equity, and non-discrimination.
- Oversee the development and implementation of the County's Language Access Plan, including translation and interpretation services.
- Coordinate public engagement and outreach efforts with marginalized and underserved communities.
- Compile and submit federal and state civil rights compliance reports and respond to audits or investigations.
- Act as a liaison to community-based organizations, advocates, and compliance partners.
- Stay current on civil rights laws, trends, and best practices and advise county leadership accordingly.
- Advise on Right of way concerns and complaints.
This is a high-profile role that is central to the County's Civil Rights work. To start, the position will be on-site for the first six months so you can build strong connections and learn the organization. After that, there may be an option to work a hybrid schedule, depending on business needs and performance.
Ideal Candidate Profile Our ideal candidate will have direct experience developing and implementing ADA programs. They will also have the following knowledge, skills, and abilities:
Knowledge:
- Federal and Oregon laws related to the public sector and employment, including the Civil Rights Act of 1964, Americans with Disability Act (ADA), Equal Employment Opportunity, and the implementation of these laws within governmental jurisdictions.
- Commitment to advancing civil rights, access, and inclusion for historically overburdened and underengaged communities.
- Oregon laws and public sector compliance frameworks related to inclusion and access.
- Language access, reasonable accommodation, and inclusive service delivery models.
- Disability rights, accessibility standards (e.g., ADAAG), and universal design principles.
- Complaint investigation methods and fact-finding techniques.
- Access, inclusion, and anti-discrimination principles in government operations.
- Strong critical thinking and objectivity skills, emotional intelligence, and the ability to center equity in evaluation, analysis, and action.
- Knowledge of the investigations process for civil rights discrimination claims.
- Knowledge of comparing and interpreting state and federal guidelines to review written plans and ensure that requirements are met.
Skills:
- Program and policy development and evaluation.
- Strong written and verbal communication skills, including public speaking and presentations.
- Conflict resolution, mediation, and complaint resolution.
- Interdepartmental collaboration and relationship-building.
- Training development and facilitation.
- Data collection, analysis, and compliance reporting.
- Working with diverse populations and historically underengaged communities.
Abilities:
- Interpret and apply complex legal and regulatory frameworks.
- Exercise discretion, diplomacy, and sound judgment in sensitive situations.
- Influence organizational culture and practices toward access and opportunity .
- Analyze systemic barriers and recommend practical, accessible solutions.
- Create and lead multiple projects and timelines with minimal supervision.
- Engage with internal and external stakeholders with respect and cultural humility.
- Demonstrated experience in exercising independent, ethical, and sound judgment to recommend timely and practical strategies to address program deficiencies.
- Strong experience in conducting compliance reviews, which involve reviewing complex program data and information and comparing it to state and federal guidelines to identify any deficiencies.
Civil Rights Officer is a working title. This position is classified as a Program Manager. Classification specifications are typically written broadly. To review this classification, including essential duties, knowledge, skills, and abilities, please use this link:
MINIMUM QUALIFICATIONS Education and Experience: - Master's Degree in criminal justice, social work, psychology, social sciences, an applied research-related field, or other related field; AND Three (3) years of pertinent professional experience related to the specific program area of responsibility (Civil Rights Compliance). Experience must include responsibility for the oversight and evaluation of program activities and at least two (2) years of work experience in a project, program, or team lead or supervisory role. OR
- Bachelor's Degree in criminal justice, social work, psychology, social sciences, an applied research-related field, or other related field; AND Five (5) years of relevant professional experience related to the specific program area of responsibility (Civil Rights Compliance). Experience must include responsibility for the oversight and evaluation of program activities and at least two (2) years of work experience in a project, program, or team lead or supervisory role.
SUPPLEMENTAL INFORMATION Please be clear and specific in the applicable sections of the employment application about how your background applies to this position. This information must also be consistent with your supplemental question responses.
- Minimum Qualification (MQ) Review: Human Resources will screen applications for MQs after the posting closes.
- Subject Matter Expert (SME) Review : Depending on the number of applicants that meet MQs, a SME panel may perform an in-depth evaluation of your application materials.
- Panel Interview(s) : Our goal is to schedule panel interviews with candidates who successfully pass the SME Review as soon as possible.
- Conditional Offer of Appointment: Human Resources will conduct a salary analysis for the successful candidate and extend a conditional offer of appointment.
- Start Date: A start date will be determined after all conditions of employment have been met.
Our Commitment to You: We are committed to using a merit-based system in which recruiting, selecting, and advancing employees is based on their relative knowledge, skills, and abilities. Our organization embraces innovation, collaboration and work-life harmony. We offer job stability, a comprehensive benefits package, and an opportunity to serve and support our diverse community. We are an equal opportunity employer with a commitment to diversity and an inclusive workforce. Women, minorities, veterans, and people with disabilities are encouraged to apply.
- Veterans' Preference:
If you are a veteran and would like to be considered for a veterans' preference for this recruitment, please review instructions by - Accommodation under the Americans with Disabilities Act: A reasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in the selection process for this recruitment. To obtain confidential assistance, please contact Human Resources at least 48 hours before the step(s) of the selection process for which you feel you need an accommodation.
Additional Resources - Questions about this recruitment? Contact Elle at
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- Need technical support? Call Government Jobs' Live Application Support at .
Management, Administrative and Professional Personnel System (MAPPS) - FLSA exempt employees are paid on a salaried basis. The premise of salaried/exempt employment is that established compensation recognizes the time and effort needed to accomplish all assigned job duties. Job responsibilities may require work outside of the employee's standard work week or a work week in excess of 40 hours.
For more information on the MAPPS policy, please review the specific document using this link:
This position is not represented under a collective bargaining agreement.
Regular and limited duration full-time employees working 30 hours or more per week are eligible for benefits beginning on the first of the month following employment.
Part-time regular, variable hour, and temporary positions are not eligible for medical, dental, and vision benefits. Check Out Our Award-Winning Benefits & Wellness Program! Washington County values your dedication to lead the future of our community through public service. Our total compensation package, which is comprised of more than just your annual salary, was built to show our commitment to the physical and financial health and wellbeing of you and your family. Your total compensation package includes a comprehensive benefits program with
medical, dental, and vision coverage at up to 95% employer paid ! Other benefits you'll enjoy as part of your total compensation package include:
- Paid Time Off - 11 paid holidays including one floating holiday, 12 vacation days for new employees (accrual rates increase based on length of service), AND up to 96 hours of sick leave per year (unused sick leave accumulates from year to year without limit to provide pay and security if needed).
- Wellness Program - Washington County has been named one of Oregon's Healthiest Employers by the Portland Business Journal for the past 7 years. We are proud to receive this award and will continue to make your health and wellbeing a priority by providing resources and support to help you and your family live and work well. Resources include smoking cessation, weight management, and stress management classes (online or telephonic with a personal health coach); discounts on gym memberships, fitness activities, and sports tickets; and Health & Wellness events and onsite flu shot clinics.
- Alternative Care Coverage
- Health Care and Dependent Care Flexible Spending Accounts (FSAs)
- Employee Assistance Program (EAP)
- Life and Disability Insurance (both County-provided and voluntary)
- Oregon Public Employees Retirement System (PERS) - 6% PERS Pick-up (May not apply to all collective bargaining units. For union represented positions, refer to applicable collective bargaining agreement)
- 457b Deferred Compensation Plan
- Emergency Travel Assistance
- Bike lockers and repair stations
- Oregon College Savings Plan
To learn more about our Benefits and Wellness program and view our current benefits guide, plan summaries, and premium rates, click here Already have medical, dental, and vision coverage? No problem! Full-time employees who choose to waive medical, dental, and vision coverage will receive a $125 monthly contribution into a tax-free Health Reimbursement Arrangement (HRA) VEBA account, which can be used to reimburse you for qualified out-of-pocket medical care costs, such as copays, deductibles, and prescription drugs. HRA accounts offer many benefits including significant tax savings, and no annual "use it or lose it" requirement. Proof of other creditable coverage is required.
01
Which of the following best describes your highest level of related education?
- Master's degree or higher
- Bachelor's degree
- None of the above
02
In the space provided below, describe the focus of your college education and/or degree(s). If you do not have a college education and/or degree, enter N/A.
03
Select your years of pertinent professional experience related to the specific program area of responsibility (i.e., civil rights compliance) and that includes the research and evaluation of program activities.
- 10 or more years of experience
- 9 years but less than 10 years of experience
- 8 years but less than 9 years of experience
- 7 years but less than 8 years of experience
- 6 years but less than 7 years of experience
- 5 years but less than 6 years of experience
- 4 years but less than 5 years of experience
- 3 years but less than 4 years of experience
- Less than 3 years of experience
- No experience
04
Select your years of experience as a lead for a project, program, team, or as a supervisor.
- 5 or more years of experience
- 4 years but less than 5 years of experience
- 3 years but less than 4 years of experience
- 2 years but less than 3 years of experience
- Less than 2 years of experience
- No experience
05
Experience: Select your years of experience working with ADA compliance, accessibility, or accommodation programs. Please note, this experience must be clearly stated in the duties section of your application.
- 5 or more years of experience
- 4 years but less than 5 years of experience
- 3 years but less than 4 years of experience
- 2 years but less than 3 years of experience
- Less than 1 year of experience
06
Experience: Select your years of experience developing and implementing ADA Programs. Please note, this experience must be clearly stated in the duties section of your application.
- 5 or more years of experience
- 4 years but less than 5 years of experience
- 3 years but less than 4 years of experience
- 2 years but less than 3 years of experience
- Less than 1 year of experience
07
Briefly describe one example where you led or supported an ADA/Title II compliance review or investigation. What actions did you take, and how did you ensure accountability and positive outcomes for people with disabilities?
08
Describe one system, policy, or tool you created or improved that strengthened civil rights compliance or accountability. How did you design it, and how do you know it worked?
09
Select the areas in which you have experience. Please note you will be asked to expand on these areas during the interview process.Check all that apply.
- Establishing program goals and objectives for core service delivery needs in the PRIVATE sector.
- Establishing program goals and objectives for core service delivery needs in the PUBLIC SECTOR / LOCAL GOVERNMENT.
- Developing organization-wide Equal Employment Opportunity (EEO), civil rights, accessibility, inclusion, and compliance initiatives in the PRIVATE sector.
- Developing organization-wide Equal Employment Opportunity (EEO), civil rights, accessibility, inclusion, and compliance initiatives in the PUBLIC SECTOR / LOCAL GOVERNMENT.
- Building program support with internal and external stakeholders which inform compliance policies and procedures in the PRIVATE sector.
- Building program support with internal and external stakeholders which inform compliance policies and procedures in the PUBLIC SECTOR / LOCAL GOVERNMENT.
- Documenting outcomes of Federal and State Civil Rights laws, including preventing and addressing discrimination, retaliation and harassment, advancing disability rights, and improving affirmative action practices in the PRIVATE sector.
- Documenting outcomes of Federal and State Civil Rights laws, including preventing and addressing discrimination, retaliation and harassment, advancing disability rights, and improving affirmative action practices in the PUBLIC SECTOR / LOCAL GOVERNMENT.
- None of the above
Required Question
