At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.
If you are located in North Carolina or South Carolina, you’ll enjoy the flexibility to work remotely * as you take on some tough challenges.
Primary Responsibilities:
- Create a strategic retention and growth plan with the goal of serving and renewing accounts for book of self-funded employer groups
- Seek out opportunities to recommend or modify new products and services to increase lines of business, including UHC specialty, OptumRx pharmacy, and UHC stop loss
- Perform utilization reviews on a quarterly or annual basis to determine trends and offer solutions based on needs identified
- Cultivate and maintain relationships with brokers and customers through proactive outreach, thorough communication, and diligent follow-up
- Provide sales support by preparing for and participating in finalist meetings with existing customers and new business opportunities
- Facilitate and coordinate communication amongst various internal teams, such as CARE management, pharmacy, reporting, and compliance
- Oversee the implementation process for new customers by managing calls and deliverables
- Provide timely and important updates to Health Plan Leadership as it relates to the assigned book of business
- Communicate and manage escalated issues and see them through to resolution, as appropriate
- Ensure that customer information stored in internal systems and databases is accurate and updated on a timely basis, when applicable
- Participate in or represent account management in special projects
- Maintain a high level of healthcare industry knowledge, as well as each customer’s industry
- Perform other duties, as required
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Health and Life insurance Licenses upon hire and/or ability to obtain them within 90 Days
- 3+ years of healthcare and/or insurance sales and/or account management experience
- Ability to professionally interact with customers, brokers, and internal UMR team members with little or no assistance, including C-Suite relationships
- Demonstrated superior interpersonal, communication, and presentation skills
- Demonstrated capacity to handle complex situations, deliver renewals, and increase lines of business on existing clients
- Ability to display effective time management skills and the ability to manage multiple priorities at once
- Ability to be proactive, self-motivated, detail-oriented, creative, and work with minimal supervision
- Proven solid working ability to use Microsoft Word, Excel, and PowerPoint
- Willingness to travel up to 25%
- Driver’s License and access to reliable transportation
Preferred Qualifications:
- Proven solid understanding of finance methodologies and strategies (TPA, ASO)
*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits re subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,000 to $130,000 annually based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable.
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At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
