We are seeking a data-driven, multi-site Practice Administrator to oversee day-to-day operations across our endocrinology clinics throughout Florida. This leader will manage on-site Office Managers, standardize care coordination workflows, and drive outcomes using real-time operational and financial data.
The ideal candidate will bring hands-on experience in care management programs and remote patient monitoring (RPM) and be willing to travel regularly across Florida to support clinic teams, ensure compliance, and foster high performance.
Key Responsibilities - Manage and mentor Office Managers across multiple endocrinology clinics
- Implement data-driven dashboards to track KPIs such as patient retention, provider utilization, RPM engagement, and authorization turnaround times
- Oversee execution of care management and RPM workflows (e.g., device fulfillment, patient onboarding, documentation, billing)
- Collaborate with clinical, billing, and technology teams to scale chronic care programs
- Monitor financial performance (denials, collections, authorizations, staffing ratios)
- Drive improvements in scheduling, intake, insurance workflows, and overall patient experience
- Ensure regulatory compliance with CMS, HIPAA, OSHA, and other applicable laws
- Support growth initiatives, including provider onboarding and expansion into new locations
Qualifications - 5+ years' experience in medical practice operations or healthcare management (multi-site preferred)
- Certified Medical Practice Executive (CMPE), CMM, or other relevant certifications
- Experience in endocrinology, chronic disease management, or internal medicine
- Experience managing care management programs and/or RPM (Remote Patient Monitoring)
- Strong understanding of EMR and practice management systems (Athena, ECW, or similar)
- Analytical thinker with the ability to interpret financial and operational data to drive performance
- Exceptional leadership and communication skills
- Language: Fluent in English and Spanish preferred
Other Working Conditions / Schedule - Monday to Friday / Rotating shifts
- Weekends as needed based on business needs.
- Willingness and ability to travel across Florida clinics (up to 50% travel)
Why Join Us? - Join a fast-growing, mission-driven healthcare group specializing in endocrine care and chronic disease management
- Lead the operational scale-up of care management and RPM programs across Florida
- Work in a collaborative, performance-focused environment with room for advancement
- Help shape the future of value-based care and digital health in endocrinology
