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HEALTH CENTER ADMINISTRATOR - DUKE PRIMARY CARE-MIDTOWN
Occ Summary
Level I: Provide overall administrative directio n andoversight forpolicies, procedures and programs of a single-specialt y ambulatoryclinic/practice at a single site with visit volumes less tha n 30,000annually.Level II: Provide overall administrative direction and oversight forpolicies, procedures and programs of a large, complex, mul ti-disciplineambulatory clinic/practice at: a single site with visit vo lumesof atleast 30,000 annually OR two smaller, single-specialty sites.L evelIII: Provide overall administrative direction and oversight forpoli cies, procedures and programs of multiple ambulatoryclinics/practices at :two or more multi-disciplinary sites OR three ormore single-specialty s ites.
Work Performed
Level IProvide administrative di rection and coordination in the formulation,interpretation and administr ation of current and long range policies,procedures and programs of a si ngle-specialty ambulatory clinic/practiceat a single site. Establish sc hedules, task assignments and allocationof manpower, space and equipment toensure conformance with departmentalcommitments. Determine fiscal req uirements, make projections andprepare the budget; monitor, verify andre concile expenditure ofbudgeted funds; prepare financial statements refle cting status ofprograms and activities; ensure compliance with Universit ypolicies andprocedures. Maintain liaison with all levels of administra tion,physicians and outside organizations to coordinate clinic/practiceb usiness, accomplish directives and to facilitate the resolutionofproblem s. Direct the compilation of and/or prepare operational andfinancial re ports and analyses setting forthprogress, adverse trendsand appropriate recommendations or conclusions. Develop operatingpolicies and procedure s for the Health Center; conduct meetings withsubordinates to ensure com pliance with established practices; implementnew policies and keepemploy ees abreast of current changes andstandards. Represent the assigned Hea ulatory clinicaloperations. Assume accountability for achievementof bal lth Center in meetings,conferences and maintenance activities within amb anced scorecardtargets. Direct and coordinate various personnel function s including,but not limited to: hiring, performance appraisals, promotio ns,transfers and vacation schedules. Perform other related dutiesincide ntal tothe work described herein.Level II assumes the same typesof dutie s, but with responsibility for alarge, complex, multi-discipline ambulat ory clinic/practice at a singlesite.Level III assumes the sametypes ofdu ties, but with responsibility formultiple ambulatory clinics/practicesat two or more sites. Will alsoserve as a preceptor and/or mentor forothe r HCAs and managers.Perform other related duties incidentalto the work d escribed herein.
Knowledge, Skills and Abilities
ACCO UNTING/BOOKKEEPINGBUDGET PROJECTIONPERSONNEL PRACTICESDUKEACCOUNTINGSYST EMDUKE PERSONNEL POLICIESDATA ANALYSISSUPERVISION
LevelChara cteristics
N/A
Minimum Qualifications
Duke is an Equal Opportunity Employer committed to provi dingemployment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, geneticinformati on, national origin, race, religion, sex (including pregnancyand pregnan cy related conditions), sexual orientation or militarystatus.
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Duke aspires to create a community built on collaboration,inno vation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas-an exchange that is best when the richdiversity of our perspectives, backgrounds, and experiences flourishes.To achieve this exchange, it is essential that all members of thecommunity feel se cure and welcome, that the contributions of allindividuals are respected , and that all voices are heard. All members ofour community have a resp onsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University andDuke University Healt h System may include essential job functions thatrequire specific physic al and/or mental abilities.Additionalinformation and provision for requ ests for reasonable accommodation willbe provided by each hiring departm ent.
Education
Work requires a gene ral business background generally equivalent to abachelor's degree in a business or healthcare-related field.OR AN EQUIVALENT COMBINATION OF REL EVANT EDUCATION AND/OR EXPERIENCE
Experience
Level IW ork requires 1 year of related administrative or clinic/practicemanageme nt experience to acquire competence in applying generaloperational pract ices, personnel practices, accounting and budgetingprinciples and coordi nation of clinic administrative functions.Level IIWork requires 3 years related administrative or clinic managementexperience to acquirecompete nce in applying general operationalpractices, personnel practices, accou nting and budgeting principles andcoordination of clinic administrative functions.Level IIIWork requires 5 years related administrative or clini c managementexperience to acquire competence in applying general operati onalpractices, personnel practices, accounting and budgeting principles andcoordination of clinic administrative functions.
Degrees, Lice nsures, Certifications
N/A
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
