Salary : $113,362.08 - $137,841.60 Annually
Location : San Jose Metropolitan Area, CA
Job Type: Full-Time
Job Number: 25-B2A-A
Department: County Counsel
Opening Date: 08/05/2025
Closing Date: 8/19/2025 11:59 PM Pacific
Bargaining Unit: 92
Description Under direction, to investigate charges of discrimination, harassment and retaliation; to ensure compliance with the Reasonable Accommodation policy; to provide equal opportunity training to employees; to participate in developing, assist in implementing and analyzing an agency's/department's Equal Employment Opportunity Plan (EEOP); and develop outreach strategies, investigate, and ensure compliance of Disadvantaged Business Enterprise (DBE) program.
The County of Santa Clara's Equal Opportunity Division (EOD) investigates complaints of discrimination, harassment, and retaliation and ensures compliance with the County's Reasonable Accommodation Policy. In EOD's investigative role, Equal Opportunity (EO) Officers investigate alleged harassment, discrimination, and retaliation complaints, applying equal opportunity laws and County policies. In EOD's reasonable accommodation work, EO Officers review, analyze, and respond to reasonable accommodation requests, guiding managers and employees regarding reasonable accommodation issues, questions, and procedures. EO Officers are expected to be strong writers who can conduct effective interviews, analyze complex issues, and formulate sound findings and conclusions regarding challenging equal opportunity and reasonable accommodation matters. Successful candidates must also be able to work effectively with a diverse group of County employees. If you are curious, analytical, objective, passionate about civil rights work, and thrive in a fast-paced assignment, you should consider applying for this position. You must attach a resume and writing sample to your job application in order to submit your application for this recruitment. Typical Tasks - Investigates complaints of alleged discrimination, conducts interviews and writes summaries and reports with conclusions;
- Reviews and completes Reasonable Accommodation requests, works with managers through the Reasonable Accommodation process, to ensure timelines are met;
- Assists managers with conducting interactive meetings, and may meet with employees to create a formal record of decision of accommodation;
- Prepares statistical reports with analyses and recommendations;
- Provides training or assists senior staff with facilitating training of employees on a variety of EO subjects;
- Identifies training needs of managers and staff in areas related to equal opportunity and conducts workshops and other types of training;
- Develops outreach strategies for hiring to address under-representation outlined in the EEOP report;
- Analyzes employment practices and hiring reports, evaluates progress, and recommends actions to accomplish the EEOP;
- Conducts outreach recruitment for employment and the DBE program;
- Identifies potential DBE participation on projects, attends meetings to explain small business goals and requirements to contractors, vendors and consultants;
- Monitors contracts for compliance;
- May be assigned as a Disaster Service Worker, as required;
- Performs related work as required.
Employment Standards Sufficient education, training and experience that demonstrates the ability to perform the above typical tasks, and possession of the following knowledge and abilities:
Training and Experience Note: The required knowledge and abilities are acquired through training and experience equivalent to the possession of a Bachelor's Degree. Relevant analytical, administrative, lead, supervisory or management experience that includes interpreting rules and regulations, gathering data and formulating recommendations, and report writing can substitute for education on a year-for-year basis.
AND
Two (2) years of investigative or labor relations experience, preferably in discrimination, harassment and retaliation investigation, grievance investigation and/or Reasonable Accommodation placement.
- OR -
Possession of a Law Degree.
Possession of a valid California driver's license prior to appointment and the ability to qualify for and maintain a County driver authorization.
Knowledge of: - Personnel practices and procedures;
- Principles of organization and administration;
- Concepts related to equal employment opportunity;
- Discrimination problems in employment;
- Legislation, regulations and court decisions related to equal opportunity and local government contractor compliance;
- Outreach methods to attract a targeted population;
- Statistical analysis techniques;
- Principles of training and supervision;
- Common office software applications such as email, word processing, spreadsheets and internet browsers.
Ability to: - Understand EO Principles and terminology;
- Communicate effectively, orally and in writing;
- Interpret, implement and enforce equal opportunity regulations pertaining to employment, contractors and vendors;
- Function effectively and calmly in stressful situations which require a high degree of sensitivity, tact and diplomacy;
- Analyze statistics and statistical reports;
- Gather investigative materials and complete an effective investigation and analysis of data;
- Develop effective working relationships with individuals at all levels in a large, complex organization;
- Learn dispute resolution techniques;
- Train and lead others.
The County offers comprehensive first-class medical, dental, and vision benefits plans for County employees and their dependents, including plans with no deductibles, no co-pays, no co-insurance, and no prescription drug co-pays.
Learn more The County also offers generous paid time off with significant vacation, sick time, and 13 paid County holidays annually! Details are included in the with the bargaining unit applicable to the job classification.
In addition to the amazing perks above, the County also offers the additional benefits below.
Retirement Benefits The County offers robust retirement plans including a (similar to the private sector's 401(k) plan) and the In addition to lifetime retirement income available through the CalPERS pension plan, the 457(b) Deferred Compensation plan provides a great way to save for retirement and supplement the defined benefit pension available to employees. These plans help our employees build a plan for their future and contribute to their family's long-term financial well-being.
Health Flexible Spending Account The empowers employees to manage healthcare expenses efficiently with tax-free contributions (up to $3,200 for the 2024 calendar year). Secure tax-free solutions for your healthcare expenses and enjoy the flexibility to manage your healthcare finances effectively with the HFSA.
Dependent Care Assistance Program (DCAP) The enables employees to utilize tax-free funds for dependent care services, facilitating a convenient and cost-effective approach for managing your dependent care expenses. The County also offers the , an employer-funded DCAP, for employees with annual income under $120,000.
Life and AD&D The County offers life and disability benefits including , Insurance, These benefits ensure financial security and income support when you and your family need it most.
Employee Assistance Program (EAP) The County prioritizes employee mental health and well-being and offers a top-tier through Concern providing confidential counseling sessions covering stress, anxiety, relationships, grief, as well as financial/legal services, personal coaching, child and elder care referrals, and comprehensive crisis support.
Employee Wellness The offers free wellness programing, fitness classes and resources; including Elevate My Wellness an all-in-one platform designed to elevate your well-being journey.
Education Reimbursement A generous program is available, including Education Reimbursement for employees seeking additional training and professional development.
NOTE : Benefit and Retirement information may vary from bargaining unit to bargaining unit. Due to changes in State Law, current pension provisions described in the union contracts are not automatically applied. Specific pension benefits for new hires who start on or after January 1, 2013 may be different than indicated in the union contracts.
Click here to access all Memoranda of Understanding and most recent Summary of Changes.
01
Please answer the following questions. Completion of the following supplemental questions is REQUIRED for your application and is an integral part of the evaluation process. Initially, it will be used to evaluate against the employment standards. For those applicants meeting the employment standards, this information will be critical in the subsequent competitive assessment to identify those candidates to be invited to continue in the examination process. Your responses to the questions may also be reviewed and scored in a Competitive Rating evaluation process based on pre-determined rating criteria. Your answers should be as complete as possible, as no additional information will be accepted from applicants once the Competitive Rating evaluation has begun. Please include the name of employer, job title, dates of employment and number of hours worked per week for questions asking about your experience. A response of "see resume" or "see application" will deem your application incomplete. Vague, incomplete or non-responsive answers could result in no or low scores in a competitive rating process. Do you understand this requirement?
02
What is the highest level of education you have completed?
- None
- High School or GED equivalent
- College (1 to 29 semester units / 1 to 44 quarter units)
- College (30 to 59 semester units / 45 to 89 quarter units)
- College (60 to 89 semester units / 90 to 134 quarter units)
- College (90 to 119 semester units / 135 to 179 quarter units)
- College (120 or more semester units / 180 or more quarter units)
- Associate's Degree
- Bachelor's Degree
- Master's Degree
- Doctoral Degree
03
How many years of experience do you possess interpreting and analyzing rules and regulations, gathering and analyzing data, formulating recommendations, and writing reports?
- None
- Less than one year
- One to less than two years
- Two to less than three years
- Three to less than four years
- Four to less than five years
- Five to less than six years
- Six to less than seven years
- Seven to less than eight years
- Eight or more years
04
Describe your experience performing analytical tasks (interpreting rules and regulations, gathering data, formulating recommendations, and writing reports). Include the name of employer, job title, start/end dates of employment, work experience, and number of hours worked per week. If none, please indicate "N/A".
05
How many years of experience do you possess performing equal opportunity or employment duties which included conducting complaint investigations and writing reports?
- None
- Less than one year
- One to less than two years
- Two to less than three years
- Three to less than four years
- Four to less than five years
- Five to less than six years
- Six to less than seven years
- Seven to less than eight years
- Eight or more years
06
Describe your work experience performing equal opportunity duties which included conducting complaint investigations and writing reports. Include the name of employer, job title, start/end dates of employment, work experience, and number of hours worked per week. If none, please indicate "N/A".
07
Describe your work experience in Human Resources to include areas of expertise and most common tasks. Include the name of employer, job title, dates of employment and number of hours worked per week. Include the name of employer, job title, start/end dates of employment, work experience, and number of hours worked per week. If none, please indicate "N/A".
08
Describe your work experience with processing requests for reasonable accommodation. Include the name of employer, job title, start/end dates of employment, work experience, and number of hours worked per week. If none, please indicate "N/A".
09
Describe the types of complaint investigations you have conducted. Include the name of employer, job title, start/end dates of employment, work experience, and number of hours worked per week. If none, please indicate "N/A".
10
Describe your experience delivering reasonable accommodation and/or equal opportunity training programs. Include the types of training you developed, the audience you trained, the number of years you conducted training, and how many people you trained. Include the name of employer, job title, start/end dates of employment, work experience, and number of hours worked per week. If none, please indicate "N/A".
11
How many investigative reports or correspondence/documents analyzing complicated subjects have you written in the past five years?
- None; No experience
- One to five
- Six to ten
- Eleven to fifteen
- Sixteen to twenty
- Twenty-one or more
12
Describe your experience writing investigative reports, legal briefs, or reports that require analysis of facts and determination of findings within the past five years. Include the name of the employer, job title, start/end dates of employment, work experience, and number of hours worked per week. If none, please indicate "N/A".
13
Describe your investigative report writing experience which required reaching a finding/conclusion or recommendation. Include the name of employer, job title, dates of employment and number of hours worked per week. If none, type N/ A.
14
Describe your experience using PeopleSoft to include types of information obtained and use of that information. Include the name of employer, job title, dates of employment and number of hours worked per week. Type N/A if none.
15
Describe your experience evaluating employment applications to determine whether they meet minimum qualifications. Include the name of employer, job title, dates of employment and number of hours worked per week. Type N/A if none.
16
I certify that I have attached a copy of my resume as required.
17
I certify that I have attached a writing sample for which I was the primary authority as an example of my writing skills as required.
Required Question
