Description Position at Heritage Court Assisted Living
ARF/RCFE Administrator Upland, Ca $80,000.00 - 100,000 Per Year DOE Generations Healthcare is looking for an ARF/RCFE Administrator to join our team at our
Heritage Court facility in Upland.
We offer a competitive compensation package, healthcare benefits and excellent career growth opportunities. Health Benefits for full-time employees offered 1st of the month following hire date.
Position Overview: The RCFE - Residential Care Facility Administrator for the Elderly, is responsible for overseeing the daily operations of a residential facility for adults, ensuring the well-being, safety, dignity, and care of all residents. The RCFE Administrator complies with state and federal regulations and maintains high-quality care standards while fostering a positive and supportive living environment for residents. The RCFE Administrator plays a key role in budgeting, employee development, program implementation, and facility maintenance. This role ensures operations and programming aligns with the GHC Mission Statement and Operating Philosophy.
Essential Functions and Responsibilities: Administrative Functions
- Direct all facility programs and operations in line with governing regulations, licensing requirements (e.g., DSS/CDSS Title 22, Community Care Licensing), and best practices for behavioral health.
- Oversee policies and procedures aligned with the facility's mission and trauma-informed, recovery-oriented care models.
- Ensure all required documentation, reports, and notifications are completed accurately and timely.
- Serve as liaison between residents, family members, employees, outside agencies, and governing bodies.
- Represent the facility in all licensing, accreditation, and compliance inspections and ensure timely implementation of corrective actions.
Budgeting and Financial Management
- Assist with management of the facility's budget, including oversight of operational expenses and ensuring financial efficiency.
- Monitor spending to ensure compliance with the budget and suggest cost-saving measures when necessary.
Personnel Functions
- Recruit, hire, train, supervise, and evaluate direct care and administrative employees.
- Ensure ongoing employee development in areas such as trauma-informed care, de-escalation, cultural competency, and medication protocols.
- Ensure employees meet regulatory and licensing requirements, including background checks and mandatory training.
Resident Care and Program Oversight
- Oversee the implementation of individualized service plans and ensure services are person-centered, culturally sensitive, and clinically appropriate.
- Promote a therapeutic environment that fosters stability, dignity, and personal growth for adults with behavioral health needs.
- Ensure the facility provides appropriate support for medication management, crisis intervention, and access to external clinical providers.
Compliance and Risk Management
- Maintain compliance with licensing regulations (Title 22, CCR), county mental health requirements, and applicable Medi-Cal or third-party payer expectations.
- Conduct regular audits for facility safety, and emergency preparedness.
- Respond to incidents, grievances, and complaints in a timely and professional manner, ensuring documentation and corrective action.
Quality Improvement and Community Engagement
- Implement performance improvement initiatives based on resident feedback, audit findings, and employee input.
- Establish and maintain relationships with referring agencies, behavioral health partners, and the local community to support resident outcomes and facility sustainability.
- Conduct outreach and public education efforts to promote awareness of the facility and behavioral health services offered.
Facility Management
- Oversee daily operations of the facility, ensuring a clean, safe, and welcoming environment for residents.
- Ensure compliance with local, state, and federal regulations regarding adult care and health services.
- Coordinate the maintenance, repairs, and safety checks of the facility.
- Implement emergency preparedness and response plans and ensure that staff are trained and ready to handle emergencies, including medical crises, evacuations, and other unforeseen situations.
Knowledge, Skills, and Abilities: - Knowledge of Title 22 (CDSS/DSS Community Care Facility), state and federal law regarding adult residential facilities, mandatory reporting, and resident rights.
- Knowledge of crisis intervention strategies and the ability to manage mental health crises effectively.
- Business acumen including knowledge of foundational financial principles, organizational operations, and market research.
- Able to manage and provide redirection of potential behaviors of residents in a safe and effective manner.
- Possesses superior interpersonal, human relations, and behavior management skills.
- Strong leadership and interpersonal skills.
- Possesses excellent oral, written, and presentation communication skills.
- Proficient in crisis intervention and conflict resolution.
- Build positive and effective relationships with facility teams, residents, and both internal and external stakeholders.
- Create a collaborative and inclusive team environment.
- Use business-related tools such as basic computing and Office365 or similar programs.
- Work well under pressure, problem-solve, and meet deadlines.
- Remain flexible and adapt to changing demands.
- Communicate with residents, employees, customers, and vendors in a courteous and professional manner.
- Maintain confidentiality and use good judgment.
- Demonstrated commitment to professional growth and lifelong learning.
Education and Experience: - High School Diploma or equivalent is required.
- Associate or bachelor's degree in business administration, healthcare administration, social work, psychology, or related field preferred.
- Residential Care Facility for the Elderly Certification (RCFE) or Adult Residential Facility (ARF) Administrator Certification required.
- Minimum of 3 years of adult residential facility experience, with at least 1 years in a leadership or management role required.
- Per Title 22 requirements, the administrator of a facility for fifty or more residents shall have graduated from high school, or possess a GED, and shall have one of the following prior to employment:
- Completion, with a passing grade, of sixty college or continuing education semester or equivalent quarter units, six of which shall be in administration or staff relations.
- Three years work experience in residential care, one year of which shall have been providing direct care to clients or assisting in facility administration.
- Basic Life Support Certification required.
- Experience working with adults with developmental disabilities and/or moderate to severe mental illness (ex. schizophrenia, bipolar disorder, etc.) strongly preferred.
- This position requires the successful completion of a background check, pre-employment physical, and drug screening as part of the hiring process.
We invite you to make a difference in the lives of others and our residents, who represent a Lifetime of Memories, a Lifetime of Care, and a Lifetime of Love.
Please note: This position requires the successful completion of a background check, pre-employment physical, and drug screening as part of the hiring process.
The Company is an equal opportunity employer and makes employment decisions on the basis of merit. The Company prohibits unlawful discrimination against employees or applicants based on race (including traits historically associated with race, such as hair texture and protective hairstyles), religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, reproductive health decision making, gender, gender identity, gender expression, age, military status, veteran status, uniformed service member status, sexual orientation, transgender identity, citizenship status, pregnancy, or any other consideration made unlawful by federal, state, or local laws. The Company also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.
