Salary Range: $85,000 - $100,000
Who we are: Canaccord Genuity (CG) is a leading independent full-service financial services firm, with operations in two principal segments of the securities industry: wealth management and capital markets. CG is driven by an unwavering commitment to build lasting client relationships - we achieve this by generating value for our individual, institutional, and corporate clients through comprehensive wealth management solutions and investment banking services. We are a leading independent wealth management firm in Canada, and the leading mid-market provider of investment banking advisory, equity research, sales and trading services for corporations and institutions.
We pride ourselves on understanding our clients' needs and finding innovative, bespoke solutions. Our entrepreneurial and friendly team will challenge you to learn and grow every day. We value great work and collaboration and strive to eliminate bureaucratic thinking. We're looking for talented people who thrive in a fast-paced environment and want to have an impact with innovative ideas and best practices.
Come be a part of our Canadian success story and help deliver superior experiences for our clients. At CG, we recognize that diversity across our business strengthens our client relationships and enables more innovative solutions. We strongly encourage applications from all qualified individuals regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. CG provides an accessible candidate experience. If you need any accommodations throughout the interview process and beyond, please let us know.
The Office and Facilities Manager will ensure that Canaccord Genuity's office environments are professional, safe, and efficient for all employees and visitors. This leadership role manages operations, vendor partnerships, and small capital projects while driving a high-performance team focused on exceptional service and cost-effective facilities solutions. Reporting to the VP, Real Estate & Facilities, this role is critical in maintaining high standards across Western Canadian offices.
Responsibilities: - Oversee daily facilities operations for the Vancouver office, serving approximately 480 employees.
- Directly manage an Office Services team of six, including supervising the Facilities Coordinator.
- Foster a service-oriented team culture that prioritizes responsiveness and professionalism.
- Conduct facility assessments to identify needs across shared spaces (kitchens, copy rooms, mailrooms, etc.).
- Address facility-related issues with actionable insights, partnering with remote managers as needed.
- Support facility needs across Western Canada with some travel required.
- Lead occupancy planning, including expansions, relocations, and workspace setups for new hires.
- Liaise with building management and internal departments to resolve operational and compliance issues.
- Maintain relationships with suppliers, vendors and contractors and ensure service levels are met.
- Manage service contracts, sourcing, negotiations, and budget tracking for maintenance and capital projects.
- Ensure compliance with local safety regulations, emergency preparedness protocols, and internal standards.
- Prepare periodic status reports measuring progress on projects, initiatives and issue resolution.
- Monitor industry trends and workplace needs to anticipate future improvements.
- Coordinate internal communications and logistics related to building operations, hours, and relocations.
- Maintain office appearance and hospitality standards that create a welcoming environment for employees and clients.
Skills & Qualifications: - 7+ years' experience in facilities management, office operations, or a related role, ideally within a corporate environment.
- Demonstrated leadership experience, including direct management of a team.
- Strong customer service orientation with a proactive, hands-on, problem-solving approach.
- Proven understanding of building systems (such as HVAC, lighting, plumbing, and electrical), vendor relationships, and office operations.
- Familiarity with health and safety standards and regulatory compliance in a corporate setting.
- Highly organized with the ability to manage competing priorities in a dynamic environment.
- Excellent communication and interpersonal skills, with the ability to build relationships with employees at all levels.
- Proficiency in Microsoft Office Suite; AutoCAD is a plus.
- Strong attention to detail and ability to maintain high standards in office presentation and operations.
- Flexibility to work outside regular office hours as necessary (for after-hours building maintenance or special events).
- Discretion in handling sensitive and confidential information.
- Willingness to travel to other locations as needed (15%).
- A background in Project Management, Architecture or Interior Design is a strong asset.
#LI-VP1 #LI-Onsite #INDHP
All applications will be held in strict confidence.
In order to be considered for employment, candidates selected for interviews will be required to show proof of citizenship, permanent residence or eligibility to work in Canada with no restrictions.
Protecting your online safety: Canaccord Genuity and its affiliates do not use text messages for recruitment purposes. If you have received a text message claiming to be from CG or an authorized representative regarding job recruitment, please treat as fraudulent and do not respond.
We wish to thank all candidates for their interest but only those applicants selected for an interview will be contacted. No phone calls please. Thank you for your understanding.
