Director, Local Customer Growth Strategy
JOB SUMMARY:
The Director, Local Sales Growth Strategy will develop long-term growth strategy for multiple business segments at Sysco, including initiatives and projects to help Sysco achieve annual and long-range goals for all USBL Local Sales. This leader will drive strategic initiatives, customer growth programs, new market opportunities, optimize current business strategies, and enhance revenue and volume streams.
RESPONSIBILITIES:
- Work with cross-functional teams, functional leads, and the North American COE to build the strategy, identify benefits / costs, complete sizing and financial modelling, and build the execution plan
- Support high-priority areas in our Sysco business unit, including conducting analysis, framing and structuring disparate ideas and information to make them concrete and actionable
- Conduct both quantitative and qualitative analyses to evaluate new market opportunities for the enterprise that extend beyond our current businesses, and develop associated business cases and recommendations for senior leaders
- Translate customer insights, data, and segmentation into actionable strategies to improve retention, wallet share, and customer lifetime value.
- Evaluate key strategic questions and ideas to ensure our company is best positioned to deliver on our commitments to customers, clients, and shareholders
- Design and manage strategic initiatives to address evolving customer needs, competitive pressures, and emerging market opportunities. Define and monitor KPIs for initiatives
QUALIFICATIONS:
Education Required
Bachelors in an analytical field (e.g., Business, Economics, Engineering)
Education Preferred
MBA or other advanced degree from a top tier educational institution
Experience Required
10+ years of progressive combined leadership experience in Strategy, Transformation, Analytics, Leadership,
Experience Preferred
Wholesale distribution, retail / ecommerce, or CPG experience helpful
Technical Skills and Abilities
Strategic Thinking: Demonstrated ability to create a future state vision, test hypotheses, and synthesize insights
Problem-solving: Evaluate an ambiguous problem and develop a structured and logical framework for define the problem, analyze the data, and derive insights and actionable recommendations
Business Acumen: High level of knowledge in food service, financial concepts, customer strategy, growth strategy, P&L, sales, marketing, operations, supply chain, and analytics
Ownership: Proven ability to prioritize, manage, and deliver projects that have significant financial impact;
Communication: Superb verbal, written, and interpersonal skills; fluency interfacing with both technical and management teams
Analytics: Proven ability to make data driven decisions and comfortable deriving insights, creating business cases, opportunity sizing, etc.
Collaboration: Ability to establish a collaborative work environment that enables a cross-functional team with various backgrounds and capabilities to execute at a high-level
Language Requirements
English
Physical Demands
Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of this job.
Travel Requirements
0-25%
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