Job Family:
Admitting Representative
Travel Required:
None
Clearance Required:
None
What You Will Do:
The Admissions Coordinator manages inpatient and outpatient admissions. Registers incoming patients, enters information on admitting forms, explains hospital regulations, and assigns patients to rooms based on the nature of the illness and the type of accommodations available. May prepare identification bracelets and assist in insurance matters. Serves as a liaison between patients, their families, visitors, and the hospital (administration, management, hospital staff, medical staff, etc.).
Location: UAB Facilities
Shift: Days, Evenings, and Nights - Full Time and Part Time
Schedule: Various shifts available, must work 1 shift every other weekend
**Please note: This schedule is subject to change based on hospital census and the needs of the business**
Responsibilities and Duties:
Responsible for obtaining complete and accurate demographic and financial information from a variety of sources, including patient interviews physician offices and in-house departments.
Obtains required signatures on legal consents and insurance forms.
Performs required pre-certification, credit referral or deposit collection. Enters data in computer and thoroughly documents any incomplete admissions/registrations in manner prescribed. Obtains pre-certification, referral or authorization number and updates patient's file.
Notifies patients, family members, physicians and/or supervisors of insurance coverage issues, notifies patients of co-payments, deductibles or deposits needed, documenting all information in computer system.
Reviews Physician’s orders for completion and ensures all required information is listed.
Completes Medicare Compliance and obtains ABN if necessary.
Knowledge of all Federal, State and Local Laws pertaining to insurance rules and regulations.
Utilizes multiple computer systems.
Maintains positive customer service at all times, referring unresolved issues to appropriate supervisor.
Answers telephone calls. Follows pre-established script and provide assistance to callers.
Completes all shift duties in a timely and accurate manner.
Complies with all safety regulations, policies, and procedures as defined by the client.
What You Will Need:
High School Diploma or equivalent
1 year experience in a hospital or medical office setting, and/or 0-2 years heavy customer service in a related healthcare environment.
What Would Be Nice to Have:
1 year of experience working in Patient Access
Ability to type a minimum of 35 WPM.
Familiarity with medical terminology
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What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
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