The opportunity
Delaware North Sportservice is hiring a full-time Retail Operations Supervisor to join our team at Little Caesars Arena in Detroit, Michigan. As a Retail Operations Supervisor, you will be responsible for supervising and training retail team members and working to maintain retail standards, policies, and procedures.
What we offer
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Employee assistance program
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
What will you do?
- Supervise retail team members and complete store operational needs by scheduling employees and following up on work results
- Open and close retail locations as directed and maintain cleanliness and safety standards
- Assist retail management with the daily cash procedures and operations
- Monitor store floor, assist with guest needs, and ensure integrity of physical inventory and par levels
- Regularly evaluate, create, and maintain professional visual displays
More about you
- Previous cash handling experience and basic math skills required
- Previous experience working with point of sale system required
- High school diploma or GED required
- Minimum of 1 year of supervisory experience in a customer service or retail environment preferred
Physical requirements
- Ability to lift up to 50 pounds
- Constant standing, lifting, climbing stairs, and repetitive motions
- Bending, reaching, and climbing on ladders
Shift details
Event based
Overtime as needed
Who we are
Delaware North is the food, beverage, and retail provider at Little Caesars Arena. The 20,000-seat venue opened in 2017 and is home of the NHL's Detroit Red Wings and the NBA's Detroit Pistons. We provide a full accompaniment of services, including concessions and premium dining services in a variety of innovative club areas, loge boxes, and suites.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
$18.00 - $22.00 / hour
