Fast. Accurate. Mission-Critical. We’re QRFS—a fast-growing eCommerce company that helps keep people safe and buildings code-compliant. We don’t sell fun stuff. We sell fire protection parts that building managers, contractors, and safety officers need now—because something broke, the fire marshal is on the way, or a facility just failed inspection. When the stakes are high, the right support isn’t a nice-to-have. It’s everything. That’s where you come in. This isn’t just a warehouse job. This is a frontline role in a company that’s transforming fire protection and life safety. As our Warehouse Operations Associate, you’ll take full ownership of our order fulfillment and receiving, ensuring that every part that goes out the door is right, fast, and on time. Whether it’s a small box or a crazy-volume day, you bring intensity, urgency, and precision. You’re here because you care deeply about getting it right and helping keep people safe. You don’t need years of warehouse experience. You need hustle, problem-solving grit, and a love for continuous improvement. Key Responsibilities Pick, Pack, Ship Pick and pack customer orders with laser accuracy — right item, right quantity, right packaging. Stage and ship orders to meet carrier cutoffs and same-day shipping targets. Collaborate with team members to resolve order issues within service standards. Track and report shipping cost variances. Success Metric: 100% of in-stock orders placed by 4:00 PM ship same day. Receive and Restock Receive all incoming shipments — from stock to returns — within 24 hours. Spot damages and discrepancies immediately and enter them into the system. Get it on the shelves, in the right bin, without delay. Keep receiving stations clean, organized, and ready for action. Success Metric: All inbound shipments and returns are received and stocked within 24 hours. Packing Material Management Keep packing stations stocked and clutter-free. Forecast and submit bi-monthly packing material orders — on time and within budget. Balance efficiency with cost. No over-ordering. No stockouts. Success Metric : Supply orders submitted on schedule and under budget. Warehouse and Office Maintenance Open and close the warehouse daily — lights are on, the alarm is set, mail is retrieved, and safety checks are done. Tidy isn’t a task, it’s the baseline. Handle light maintenance: screw it, replace it, organize it. Track office supply levels and communicate reorder needs. Success Metric : Facility walk-throughs completed and logged weekly. Metrics In-Stock Fulfillment Rate: % of in-stock orders shipped same day vs. total orders received. Order Accuracy Rate: % of total shipments shipped without warehouse error. Shipping Cost Coverage: % of shipping costs vs. customer shipping fees. What We’re Looking For We’re not looking for a robot. We’re looking for someone who: Believes in doing it right the first time — no shortcuts, no sloppiness. Takes ownership like it’s your name on the shipping label. Thrives under pressure — you want the busy days. Sweats the details — because in this industry, mistakes aren’t acceptable. Works better together — because no one wins alone. Moves with intentional urgency — fast, but always with purpose. What We Offer Competitive Salary Healthcare Benefits: Options for medical, dental, and vision coverage. 401K with Company Matching: Helping you plan for your future. Paid Time Off: 14 days PTO, plus 6 Federal Holidays and the Day After Thanksgiving. Supportive Team Environment: Join a collaborative and engaging culture with regular team outings like putt-putt golfing, chili cookoffs, escape rooms, bonfires, cookie competitions, and baseball games. Office Dog: Plato, our office dog, is always ready to play when you need a break. Growth Opportunities: Professional development and the chance to make a tangible impact on the fire protection industry. We use the TopGrading methodology to ensure we hire and retain high-performing individuals aligned with our values and goals. Ready to Get After It? If you’re the kind of person who takes pride in fast, flawless execution — and you’re not afraid to sweat for it — we want to meet you. Apply now and be part of the team that ships with purpose.
