About Us
0. Company Stats
Industry: Healthcare
Founded: 2011
Size: 1,000+
Location: Nashville, TN
Stage: Established
Stock Symbol: N/A
Work Style: Multi
1. Company Snapshot
Urgent Team is one of the Southeast’s largest independent operators of urgent care and walk-in medical centers, serving communities across Tennessee, Arkansas, Mississippi, and Georgia. The organization provides accessible, affordable healthcare for non-emergency medical needs, occupational health, and wellness services. With multiple brands, including Urgent Team, Physicians Care, Huntsville Hospital Urgent Care, and Sherwood Urgent Care, the company reaches patients across urban, suburban, and rural areas. Urgent Team is known for convenient care, extended hours, and a patient-first commitment that drives rapid growth across the region.
2. Culture & Gen Z Alignment
Patient-Centered Service
Urgent Team emphasizes compassionate, community-focused care across all clinic locations. Gen Z professionals who value meaningful impact and direct patient interaction will find purpose in helping individuals receive timely, essential care.
Hands-On Healthcare Experience
Clinical support roles offer exposure to fast-paced medical environments, allowing early-career healthcare workers to build skills in patient intake, diagnostics, triage, and care coordination. This makes Urgent Team a strong stepping stone into nursing, medical assisting, or advanced clinical pathways.
Teamwork & Development
Urgent care centers rely heavily on teamwork among providers, medical assistants, technicians, and admin staff. Employees benefit from cross-training, daily collaboration, and opportunities to grow as responsibilities expand.
3. What Employees Say
Company Ratings
Glassdoor: 3.1/5
Indeed: 2.9/5
Pros:
- Team Environment: Many employees value supportive coworkers and collaborative clinic teams.
- Skill Building: Fast-paced environment provides hands-on clinical experience.
- Work-Life Balance: Predictable clinic hours compared to hospital settings.
Cons:
- High Volume: Clinics can be busy, especially during peak seasons.
- Staffing Challenges: Some reviews mention limited staffing in certain locations.
- Pay Variability: Wages differ significantly depending on role and region.
4. Compensation & Benefits Snapshot
- Competitive pay for clinical support roles such as medical assistants, x-ray techs, and front desk staff.
- Full-time benefits include medical, dental, vision, and retirement plan options.
- Paid time off and holiday pay offered to eligible employees.
- Typical medical assistant and front-office roles range $16–$22/hour, depending on experience and location.
5. Why Gen Z Might Thrive Here
- Meaningful Patient Impact: Direct interaction with patients seeking immediate care.
- Fast Skill Growth: Learn triage, patient flow, diagnostics, and EMR systems quickly.
- Pathway to Healthcare Careers: Ideal for those pursuing nursing, PA school, or medical school.
- Team-Based Work: Strong sense of collaboration across clinical teams.
- Stable Demand: Urgent care centers continue to expand with consistent staffing needs.
6. What Gen Z Should Ask Or Consider
- What training and onboarding support is provided for new clinical staff?
- How busy is this specific clinic location during typical shifts?
- What opportunities exist for cross-training or advancement?
- How does the clinic handle staffing shortages or high-volume days?
- What schedule flexibility or weekend requirements should I expect?
7. Locations & Where Urgent Team Hires
- Operates urgent care centers across TN, AR, MS, and GA.
- Hiring for medical assistants, x-ray techs, nurse practitioners, physician assistants, and front office staff.
- Multiple affiliated brands offer additional job opportunities across the Southeast.
8. How Urgent Team Works
Work Style
Available: Onsite
Work Environment
Available: Healthcare Facility, Office
Benefits
Urgent Team offers comprehensive benefits including medical, dental, vision, and retirement plans for eligible employees. Clinics provide structured training, hands-on skill development, and opportunities for cross-training in clinical and administrative tasks. Employees work in supportive, fast-paced environments where teamwork and patient care are central to daily operations.
9. Awards & Recognition
- <a href="https://www.urgentteam.com">Regional Healthcare Service Recognition</a>
11. Sources
Last Updated: November 2025
- Company Website: https://www.urgentteam.com/
- Indeed Company Page: https://www.indeed.com/cmp/Urgent-Team
- Glassdoor Reviews: https://www.glassdoor.com/Reviews/Urgent-Team-Reviews-E1445118.htm
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