Position Title: Director of Business Operations
Division: Redhawk Administration Services
Location: Falls Church, VA (Onsite)
Position Summary
The Director of Business Operations assists the General Manager with business development and supports Program Managers on multiple Department of Defense (DoD) contracts. This role involves managing client relationships, overseeing Project Management Office (PMO) activities, and ensuring contract delivery. The Director will also act as support staff for the Defense Health Agency (DHA), handling core financial operations, including accounting, budget analysis, and financial reporting within an ERP system.
Essential Duties & Responsibilities
Director Duties: In this role, you will be the key driver to growth and operational excellence, directly supporting the General Manager. As part of the team, you are responsible for:
Business Development Duties:
o Support the Business Development (BD) lifecycle process, and all related and on-going business development activities.
- Assist in the management of the BD Pipeline
- Submit Request for Information (RFI) as needed
- Support and submit Request for Quotation (RFQ) and Request for Proposal (RFP)
- Submit RFI, RFQ, RFP, and Market Research in Salesforce
- Perform market research on potential opportunities within SAM.gov, GOVWIN, GSA eBuy, Seaport, etc.
Program Management Support Duties: You will assist in the management of client relationships with the DHA, Department of the Navy (DON), and Air Force (AF). You'll help oversee all Project Management Office (PMO) activities, from managing personnel onboarding and offboarding to tracking certifications and preparing monthly status reports. Additionally, you will ensure all contract delivery requirements are met according to Performance Work Statements (PWS).
o Responsible for supporting client relationships related to the DHA Contract(s), Department of the Navy (DON) and Air Force (AF)
o Responsible for supporting all Advancia/Redhawk personnel within the DHA Contract, DON, and AF
o Responsible for supporting all Project Management Office (PMO) related activities such as:
- Onboarding/Offboarding
- Master Roster Tracker
- Training & Certification
- Team Monthly Status Reports
- Contract Travel Support and Report
- All contract delivery requirements based on current contracts/ Performance Work Statements (PWS)
o Assist and Support all Advancia/Redhawk Monthly Touchpoints
Accounting Operations Support Duties: You will provide comprehensive financial support and management, leveraging extensive experience with Enterprise Resource Planning (ERP) and other financial systems. Your responsibilities will include:
• Leverage financial management systems to research, reconcile, and resolve irregular

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