Salary: Depends on Qualifications
Location : New Orleans, LA
Job Type: Full-Time Staff
Job Number:
Division: Academic Affairs
Department: Student Success Center
Opening Date: 09/19/2025
FLSA: Exempt
Description
The Executive Director or Assistant Provost for Student Success (title determined by experience and credentials) is a senior academic administrator responsible for advancing university-wide initiatives in retention, completion, and student success. This position provides strategic oversight of the Pan-American Life Student Success Center, Loyola's centralized hub for student support, and serves as a co-leader on the university's strategic enrollment planning efforts. The ED/AP plays a pivotal role in collaborating with Enrollment Management and Student Affairs to identify, support, and deliver excellent student services from matriculation through graduation. The ED/AP reports directly to the Provost and works closely with the Vice Provosts, College Deans, Vice Presidents, and other campus leaders to strengthen the student experience, enhance persistence and degree completion, and help prepare students as they pursue post-graduation opportunities.
Examples of Duties
Strategic Leadership:

Oversee the following administrative and academic-support units:
- Accessible Education (disability services)
- Academic Advising and Success Coaching
- Career Development and Student Employment
- TRIO Student Support Services
- Writing and Learning Services (tutoring)
Co-Lead the Strategic Enrollment Planning Committee along with the Vice President of Enrollment Management
Collaborate with the Provost and other stakeholders to develop and maintain initiatives for strategic planning related to retention and student success
Facilitate professional development for administrative staff in Student Success.

Typical Qualifications

Master's degree required in a relevant field such as Higher Education Administration, Counseling, or Education Leadership.
Minimum of 7 years' experience of progressive experience in academic administration, academic advising, career development, and/or a related field.
Demonstrated leadership experience at the team/department level.
Demonstrated expertise in leveraging data to inform decisions and strategic planning.
Ability to collaborate across university sectors and navigate bureaucracy.
Proven leadership in retention, completion, student success, and career outcomes.
Strong communication and interpersonal skills.
Demonstrated ability to work effectively with faculty, staff, and students.
Knowledge of academic policies and procedures and federal regulations related to disabilities and career outcomes.
Sensitivity to the needs of a diverse student population.

Preferred Skills and Experience:

Terminal degree in a relevant field such as Higher Education Administration, Counseling, or Education Leadership.
Demonstrated leadership experience with multiple teams or functional departments.
Background in fund raising and grant writing.
Strong communication skills with the ability to collaborate with diverse stakeholders.
Proven track record of advancing retention and student success initiatives.
Understanding and appreciation of Loyola's Catholic, Jesuit mission.

Supplemental Information
This is a full-time, 12-month, on-campus administrative position with full benefits.
In accordance with the Campus Security Act as amended, Loyola University publishes annually and distributes to members of the academic community, and upon request to prospective (students/employees), an That report includes current policies and procedures of the University Police Department for the reporting of campus crimes, notifying the campus community of occurrence of campus crimes, policies regarding access to campus buildings, the enforcement authority of the University Police Officers and their relationship to local police. University policies on the possession, use and sale of alcohol and illegal drugs are outlined. The Campus sexual Assault Program and policy is described. Campus crime statistics as defined under this law for the last three calendar years are included. A copy of this report may be secured from the (Office of Admissions), (Office of Human Resources), or from the University Police Department.
Loyola University New Orleans does not unlawfully discriminate on the basis of race, color, gender, sexual orientation, age, religion, disability, veteran's status or national origin in its educational programs or activities, including employment and admissions. At the same time, Loyola cherishes its right to seek and retain personnel who will make a positive contribution to its religious character, goals, and mission in order to enhance the Jesuit, Catholic tradition.
We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, flexible spending accounts, life insurance, long-term disability, tuition remission, holidays, vacation, and sick leave.
Part-time employees who work an average of 30 hours per week over the course of a year, receive certain benefits on a pro-rated basis.
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