Salary: $66,851.00 - $94,818.00 Annually
Location : Lake Forest, IL
Job Type: Full Time
Department: Innovation and Technology
Opening Date: 07/05/2025
Closing Date: Continuous
Description
DRIVE OPPERATIONAL EXCELLENCE
Be the backbone of innovation - organize, support, and drive technology forward.
PARTNERSHIPS
Play a vital role in supporting strategic initiatives across all City departments such as Fire, Police, Public Works, Recreation, Communications, HR, Community Development, Finance, and City Hall.
Starting Salary Range: $66,851-$76,173 Depending on Qualifications
Full Salary Range: $66,851-$94,818 Annual Progression Expected
Full Benefits Package
Open Until Filled
Read the Lake Forest Love Posts "" to learn more about the IT department!
Examples of Duties
As the IT Administrative Coordinator, your day will be filled with a mix of organizing tasks, helping people with their tech needs, and keeping things running smoothly behind the scenes. You'll support staff by managing equipment orders, setting up new employees with the right technology, handling basic tech issues, and working with vendors. You'll also help track inventory, update records, and assist with projects like cybersecurity training and internal communications. It's a role that touches many parts of the organization and plays a key part in keeping City technology organized and efficient.
We're looking for someone who is highly organized, dependable, and comfortable juggling a variety of responsibilities in a fast-paced environment. The ideal candidate is detail-oriented, tech-savvy, and enjoys being a go-to resource for both the IT team and other departments across the City. Duties may include, but are not limited to:

Coordinating purchase orders, renewals, and invoices
Overseeing employee onboarding and offboarding from an IT standpoint, improving the consistency and quality of setup and deactivation procedures
Supporting the maintenance of Level 1 helpdesk tickets, improving ticket triage
Administering the City's cybersecurity training platform, ensuring compliance and user participation across departments
Leading IT-related internal communications and marketing initiatives to promote awareness and education regarding systems, tools, and best practices

Qualifications

Five years of administrative and office support experience
Prior experience with purchasing and accounts payable is helpful, but not required
Proven experience supporting project-based work in a business or operational setting
Strong Microsoft Office 365 skills (e.g., Outlook, Excel, Word, Teams)
Experience managing service contracts and documentation

Supplemental Information
Excellent benefits package of employer funded and voluntary benefits

Medical, dental, vision, life and disability insurance
1. Low premiums
2. Plans offered through BCBSIL PPO and HMO
Paid time off, sick leave and holidays
Retirement pension (IMRF) - best funded state retirement plan
Paid training and continuing education programs
Voluntary benefits: Aflac, EAP, Wellness Program

Starting Salary Range: $66,851-$76,173 Depending on Qualifications
Full Salary Range: $66,851-$94,818 Annual Progression Expected
Full Benefits Package
Open Until Filled
The City of Lake Forest is an equal opportunity employer and does not discriminate based on race, religion, disability, age, ethnicity, national origin, sex, gender, LGBTQ identification, family status, or military status.
Women and minorities are strongly encouraged to apply.
City Benefits Include:

BCBSIL PPO and HMO insurance options, Delta Dental, and VSP Vision Insurance
40 hours of vacation time and 48 hours of sick time front-loaded to employees and available for immediate use
Vacation, Sick, Floating Holidays, Emergency Leave, and Paternity Leave Available
457 and RHS accounts through Mission Square
Pension funded by IMRF
Education Reimbursement, Employee Assistance Programs, Legal Shield and Norton LifeLock Discounts, Public Service Loan Forgiveness
$50,000 Guaranteed Life Insurance for employee through Securian, Supplemental available for employee, spouse, and children
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City of Lake Forest, IL

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