Start Date: 10/20/2025
Duration: 10/31/2026
Extension possible: Maybe
Conversion Possible: Maybe
Work Location: Remote
Team Size/Culture: 10 people including manager - all work in the same type of task - all currently remote- 25% interaction with stakeholders including documenting LMS and configuration requirements.
SUMMARY OF DAY-TO-DAY RESPONSIBILITIES:
The LMS Administrator supports enterprise learning initiatives by configuring, maintaining, and optimizing the "MyLearning" LMS platform on SumTotal LMS. This role ensures accurate audience targeting, compliance with training requirements, and efficient execution of LMS operations. The analyst collaborates with stakeholders to deliver scalable learning solutions and maintain high standards of data integrity and user experience.
Audience Scoping & Configuration
- Lead reviews of audience requirements with course owners and stakeholders.
- Create and store audience documentation, including the Audience Approval Document.
- Build and quality check LMS audiences against approval documentation.
- Implement post-launch audience changes as needed.
LMS Operations
- Process Business Learning Needs Requests (LNRs) and LMS maintenance requests.
- LMS testing and configuration of eLearning courses.
- LMS configuration of Instructor-Led training and Virtual courses.
Collaboration & Support
- Partner with Learning Solutions Architects/Advisors (LSAs), Program Managers, L&D Designers/Developers and HR data teams.
- Provide guidance on LMS capabilities and configuration best practices.
Documentation & Compliance
- Completion of LMS Specifications Documentation
- Maintain accurate records of configuration decisions and approvals.
- Ensure compliance with regulatory and operational standards.
MUST-HAVE:
1.) Ability to interpret and apply HR data for audience targeting
2.) LMS platform administration is required, prior experience with SumTotal LMS
3.) Experience with ticketing systems and workflow tools
NICE-TO-HAVE
1.) banking experience / financial services experience
2.) Instructional Design, HR, or related field is an asset
3.) Certification in Instructional Design/Instructional Technology/Human Performance Technology is an asset

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