$90,000 - $108,000 yearly
USAA
Phoenix, AZ, USA
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The Bank Complaint Root Cause Analysis Team conducts analysis on resolved member complaints in a centralized model and shares insights with business owners to take action. This individual will be responsible for reporting and analytics related to root cause analysis results . We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC,...